Crew Member Resume Example
Enthusiastic business major with excellent communication skills and strong motivation to succeed. Competent crew leader equipped with solid time management and interpersonal skills. Seeking an entry level position in the human resources field.
Minor in Management
- Organize store maintenance, cleaned and cleared stock area.
- Assisted team members as needed in other areas to ensure smooth operations of store and maintain high customer service standards.
- Develop team communication plan to make sure store and team are well organized.
- Supervise and coordinate activities of cooks and workers engaged in food preparation.
- Communicate with customers regarding orders, comments, and complaints
- Assisted manager with computing, recording, and proofreading data, records and reports.
- Communicated with customers, employees and other individuals to answer questions and explain information.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Guaranteed positive customer experiences and resolved all customer complaints and built long term customer service relationships.
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
- Provided excellent customer service to guests during their hotel stay.
- Assisted guests with any special requests during their visits.
- Contacted housekeeping or maintenance staff when guests reported problems.
- Assisted coworkers at times to complete task in a timely manner.
- Supplied guests with extra towels and toiletries when requested.
- Assisted team members as needed in other areas to insure smooth operations of store and maintained high customer service standards.
- Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Dillard Society for Human Resource Management(DSHRM), President-2015-Present
American Marketing Association(AMA)-Member of-2014
Student Government Association(SGA)- Off Campus Representative-2012
I have been a part of Track & Field since 2011; and I became the Assistant Manager in 2013. I have been a Red Cross Volunteer since 2012 assisting the areas of general office & data Input; as well as being a receptionist for the front office.
I have excellent customer service skills and I'm great at learning different concepts quickly. I am also well organized, and I'm known to be a great team leader.
- My goal as President of Dillard University Human Resource Management Club is to promote interest in human resource and to help assist students find internships, build professional resumes & cover letters, and network with HR professionals. My goal as a Red Cross Volunteer is to help build my professional network and gain the proper skills that I need to enhance my career path.
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Resume Overview
School Attended
- Dillard University
Job Titles Held:
- Crew Member
- Management Trainee Internship
- Housekeeping
- Cashier
Degrees
- Bachelor of Arts : Business Administration 2016
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