LiveCareer-Resume

crew member resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

My name is Jessica Andres Claire . I am a very hardworking and outgoing young man. I am only 19 years old. looking for a job and I am open to new and better opportunities . Enthusiastic & eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Skills
  • Maintenance and Repair
  • Product Promotion
  • Supplies Monitoring and Restocking
  • Willingness to Learn
  • Heavy Lifting
  • Cash Handling
  • Food Running
  • Cleaning
  • Machine Operations
  • Problem-Solving
  • Crew Leadership
  • Taking Orders
  • Workplace Efficiency
  • Cleaning and Sanitizing
  • Verbal and Written Communication
  • Salesmanship
  • Equipment Maintenance
  • Store Opening and Closing
  • Complex Problem-Solving
  • Menu Memorization
  • Sales Techniques
Experience
Crew Member, 05/2022 to 10/2023
Mister CarwashOshkosh, WI,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Maintained schedule of class assignments to meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Delivered products to customer locations on time.
  • Achieved cost-savings by developing functional solutions to problems.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Server, 10/2022 to 05/2023
KohlerNew York, NY,
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Served food and beverages to patrons and confirmed complete orders.
  • Presented menus and answered questions regarding items.
Crew Member, 04/2020 to 04/2022
Mister CarwashPasco, WA,
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Kept customer and food preparation areas clean and well-organized.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Reviewed contents on food trays to check complete order.
  • Verified orders and bagged items for easy transport.
  • Accurately made change for cash transactions.
  • Mastered point-of-service computer system for automated order taking.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Greeted customers promptly and responded to questions.
  • Processed sales transactions to prevent long customer wait times.
  • Maintained work area and kept cash drawer organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers by providing information and resolving complaints.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and orders.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Welcomed customers, offering assistance to help find store items.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Offered customers carry-out service at completion of transaction.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Checked personal identifications during alcohol and tobacco sales.
Education and Training
High School Diploma: , Expected in 05/2022 to North Crowley High School - Fort Worth, TX
GPA:

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Resume Overview

School Attended

  • North Crowley High School

Job Titles Held:

  • Crew Member
  • Server
  • Crew Member

Degrees

  • High School Diploma

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