(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

I have 5+ years of extensive retail experience, including sales, customer service, and visual/operations management. I also have 1 year of experience in being a Social Media Specialist for "What Youth" which is a magazine company. My retail experience encompasses working for "Rip Curl" and "Free People" and this has allowed me to gain valuable retail experience in 2 different retail environments. My retail skill set, coupled with my punctuality, reliability, interpersonal skills and my ability to reach/exceed sales plans has resulted in three successful promotions. My first promotion was to a "Senior Sales Associate", where my additional duties included making 20% of the entire stores' sales. I was then very proud to be the youngest Associate at my store to be promoted to "Manager In Training". When our "Visual Manager" position became vacant, I was able to assist with merchandising and display, and was laterally promoted to this position.

  • Superb time management
  • Reliable and punctual
  • Results oriented
  • Excellent communication skills
  • Trained in Xcel and Photoshop
  • Quality leadership
  • Focused and driven
  • Reporting sales
  • In-store event display management
  • Interior retail displays
  • Product expertise
  • Brand image alignment
  • Marketing knowledge
  • Cheerful and energetic
  • High-end fashion knowledge
Education and Training
Golden West College Huntington Beach, CA, Expected in 05/2020 Associate of Arts : Communications and Public Relations - GPA :
Marina High School Huntington Beach, CA Expected in 2016 High School Diploma : - GPA : Here With Magazine, Costa Mesa, CA - Internship
The Paradies Shops - Sales Associate/Social Media Specialist/Content Creator
Phoenix, AZ, 01/2013 - 01/2016
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Free People - Visual Manager/Sales Manager
City, STATE, 04/2016 - 09/2019
  • Exceeded store sales plan and payroll goal.
  • Served as a proactive mentor, teacher, and problem solver for the sales team.
  • Motivated and inspired the store team through strong store presence and consistently leading by example.
  • Maintained business awareness, and drove sales in order to achieve goals.
  • Promoted and maintained a high standard for overall Customer Care, Operations and Loss Prevention.
  • Ensured the use of all Customer Care resources and initiatives.
  • Performed all sales functions.
  • Facilitated the zones of the floor based on business needs.
  • Assisted the Visual ASM with the implementation of merchandising and display objectives.
  • Created and maintained the store communication boards utilizing weekly and seasonal Home Office communication.
  • Uphold all company Policy and Procedure.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Trader Joe's - Crew Member
City, STATE, 09/2019 - Current
  • Drove team success by completing jobs quickly and accurately.
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Organized and restocked product and supplies to support operations and team productivity.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Worked quickly and effectively to finish tasks on time while keeping customer service a main focus.
Additional Information

In 2016 I interned for a magazine company called What Youth. My internship was a Social Media Specialist of our magazine. As a Social Media Specialist I was responsible for planning and monitoring our Instagram to increase our brands awareness. I was also in charge of reviewing orders, shipping out magazines and merchandise and delivering them to the post office to get them to customers in a timely manner.

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School Attended

  • Golden West College
  • Marina High School

Job Titles Held:

  • Sales Associate/Social Media Specialist/Content Creator
  • Visual Manager/Sales Manager
  • Crew Member


  • Associate of Arts
  • High School Diploma

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