Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I have 5+ years of extensive retail experience, including sales, customer service, and visual/operations management. I also have 1 year of experience in being a Social Media Specialist for "What Youth" which is a magazine company. My retail experience encompasses working for "Rip Curl" and "Free People" and this has allowed me to gain valuable retail experience in 2 different retail environments. My retail skill set, coupled with my punctuality, reliability, interpersonal skills and my ability to reach/exceed sales plans has resulted in three successful promotions. My first promotion was to a "Senior Sales Associate", where my additional duties included making 20% of the entire stores' sales. I was then very proud to be the youngest Associate at my store to be promoted to "Manager In Training". When our "Visual Manager" position became vacant, I was able to assist with merchandising and display, and was laterally promoted to this position.

Skills
  • Superb time management
  • Reliable and punctual
  • Results oriented
  • Excellent communication skills
  • Trained in Xcel and Photoshop
  • Quality leadership
  • Focused and driven
  • Reporting sales
  • In-store event display management
  • Interior retail displays
  • Product expertise
  • Brand image alignment
  • Marketing knowledge
  • Cheerful and energetic
  • High-end fashion knowledge
Education and Training
Golden West College Huntington Beach, CA, Expected in 05/2020 Associate of Arts : Communications and Public Relations - GPA :
Marina High School Huntington Beach, CA Expected in 2016 High School Diploma : - GPA : Here With Magazine, Costa Mesa, CA - Internship
Experience
The Paradies Shops - Sales Associate/Social Media Specialist/Content Creator
Phoenix, AZ, 01/2013 - 01/2016
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Free People - Visual Manager/Sales Manager
City, STATE, 04/2016 - 09/2019
  • Exceeded store sales plan and payroll goal.
  • Served as a proactive mentor, teacher, and problem solver for the sales team.
  • Motivated and inspired the store team through strong store presence and consistently leading by example.
  • Maintained business awareness, and drove sales in order to achieve goals.
  • Promoted and maintained a high standard for overall Customer Care, Operations and Loss Prevention.
  • Ensured the use of all Customer Care resources and initiatives.
  • Performed all sales functions.
  • Facilitated the zones of the floor based on business needs.
  • Assisted the Visual ASM with the implementation of merchandising and display objectives.
  • Created and maintained the store communication boards utilizing weekly and seasonal Home Office communication.
  • Uphold all company Policy and Procedure.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Trader Joe's - Crew Member
City, STATE, 09/2019 - Current
  • Drove team success by completing jobs quickly and accurately.
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Organized and restocked product and supplies to support operations and team productivity.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Worked quickly and effectively to finish tasks on time while keeping customer service a main focus.
Additional Information

In 2016 I interned for a magazine company called What Youth. My internship was a Social Media Specialist of our magazine. As a Social Media Specialist I was responsible for planning and monitoring our Instagram to increase our brands awareness. I was also in charge of reviewing orders, shipping out magazines and merchandise and delivering them to the post office to get them to customers in a timely manner.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average

resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Golden West College
  • Marina High School

Job Titles Held:

  • Sales Associate/Social Media Specialist/Content Creator
  • Visual Manager/Sales Manager
  • Crew Member

Degrees

  • Associate of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: