Crew Member Resume Example
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CREW MEMBER
Professional Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements , including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and focused on always producing high-quality and professional results. Self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.
Skills
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Work History
Crew Member03/2016 to 09/2018
Getgo – Vermilion , OH
Getgo – Vermilion , OH
- Pleasantly and courteously interacted with customers to deliver quality service.
- Performed shift change tasks each day to keep store efficient and neat.
- Promoted customer loyalty by efficiently handling food and service complaints.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
- Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
- Processed payments and counted change to complete transactions.
- Greeted customers, offered assistance and provided knowledgeable support.
Redpeak Properties – Littleton , CO
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
- Removed waste paper and other trash from premises to designated area.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Transported cleaning products and equipment to and from utility rooms.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cleaned and changed bedspreads, blankets and mattresses.
- Worked on team of 6 staff members to service 68 hotel rooms daily.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
- Rotated linens in storerooms and replenished when supplies ran low.
- Changed bed linens and collected soiled linens for cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Waitress01/2011 to 04/2012
Healthcare Services Group – Keene , NH
Healthcare Services Group – Keene , NH
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Bussed and reset 8 tables per shift, working efficiently to keep dining room and work areas clean.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Prepared beverages and filled food orders for customers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Gas Station Clerk02/2008 to 03/2010
Meijer, Inc. – Petoskey , MI
Meijer, Inc. – Petoskey , MI
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained clean and orderly work station.
- Facilitated sales of services and goods.
- Maintained inventory of all saleable items.
- Counted cash in register drawer at beginning and end of shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Quickly and accurately counted drawers at start and end of each shift.
Education
GED03/2006Florida State College At Jacksonville-
City,
State
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Resume Overview
School Attended
- Florida State College At Jacksonville
Job Titles Held:
- Crew Member
- Housekeeper
- Waitress
- Gas Station Clerk
Degrees
- GED 03/2006
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