Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level Job Title position in Type environment. Ready to help team achieve company goals.
Skills
Inventory Restocking
Beverage preparation
Point-of-sale transactions
Performance improvement
Customer engagement
Product promotion
Verbal and written communication
Point of sale operation
Cash Handling
Stocking and replenishing
Telephone etiquette
Sales expertise
Food running
Menu Memorization
Table Setting Knowledge
Interactive Communication Skills
Ordering Procedures
Order Delivery Practices
Food Preparation and Safety
Point of Sale Knowledge
Guest Services
Education
John Glenn High SchoolWestland, MIExpected in 07/2007 – –General:NA - GPA:
Keiser Career CollegePort Saint Lucie, FL, Expected in 06/2015 – –Associate In Physical Therapy:Medical Assisting - GPA:
Work History
Burger King Corporation - Crew Member Thomaston, GA, 10/2015 - Current
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Worked front counter, drive-thru and other areas as needed.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Observed customer purchases in line and differentiated between standard portions.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
Cooked batches of food according to standard recipes.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Prepared products following restaurant, health, and safety standards and procedures.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked well with teammates and accepted coaching from management team.
Became familiar with products to answer questions and make suggestions.
Supported great dining and meal experiences for guests.
Collaborated with team members to complete orders.
Assisted other team members to achieve goals.
Fox Corporation - Manager Dallas, TX, 01/2014 - 07/2014
Recorded inventory sales into organization's weekly income report.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees, including training, mentoring and new hire documentation.
Accomplished multiple tasks within established timeframes.
Zermatt Resort - Line Cook Midway, UT, 05/2013 - 12/2013
Prepared average of Number orders each shift.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Fox Corporation - Manager New York City, NY, 01/2009 - 09/2012
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
Cross-trained existing employees to maximize team agility and performance.
Directed staff and managed annual capital budget.
Delivered feedback to decision-makers regarding employee performance and training needs.
Recorded inventory sales into organization's weekly income report.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Conducted monthly inventories of raw materials and components on work floor.
Applied customer feedback to develop process improvements and support long-term business needs.
Maximized performance by monitoring daily activities and mentoring team members.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Developed and maintained relationships with customers and suppliers through account development.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Evaluated report data to proactively adjust and enhance operations.
Prepared and recommended long-range plans for development of department personnel.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Established and updated work schedules to account for changing staff levels and expected workloads.
Onboarded new employees, including training, mentoring and new hire documentation.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
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