LiveCareer-Resume

crew member resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Skilled Crew Member successful at tracking requests, coordinating services, serving food and calculating amounts. Proficient in customer service operations and adapting to new processes and requirements. Dedicated to project completion that provides full customer satisfaction.

Skills
  • Machine Operations
  • Line Efficiency
  • Inventory restocking
  • Team Contributions
  • Safety
  • Inventory
  • Meal prep
  • Cleaning and sanitation
  • Order taking
  • Payment transactions
  • Opening and closing procedures
  • Cash register operations
  • Menu item familiarity
  • Kitchen cleanliness and organization
  • Phone orders
  • Guest service
  • Issue resolution
  • Equipment maintenance
  • Concise time management
  • Food handling and sanitization
  • Patient relations
  • Sandwich artistry
  • Guest inquiries
  • Food and beverage preparation
  • Cooking procedures
  • Sales transaction management
  • POS system expertise
  • Safe food handling
Experience
Crew Member, 05/2020 - 08/2020
Mcdonald's Petaluma, CA,
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Answered customer questions and took orders.
  • Restocked supplies, removed trash and cleaned areas.
  • Verified orders and bagged items for easy transport.
  • Checked out customers by processing payments and bagging items.
  • Tested electronic components and computer controls with specialized devices.
Server, 03/2016 - 10/2017
Vitality Senior Living Saint Simons Island, GA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Provided timely checks on guest needs and brought requests.
  • Increased sales of high margin menu items through effective upselling.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Quality Control Inspector, 02/2014 - 11/2015
Mueller Water Products Memphis, TN,
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Adhered to safety protocols to minimize equipment damage and avoid injuries.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Completed non-destructive tests and conducted continuous inspections.
  • Inspected and repaired products to meet project expectations.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Documented nonconformities immediately and recommended techniques for prompt resolution.
  • Developed and implemented best practices for defect prevention and continuous improvement.
  • Consulted with engineers to resolve quality, production and efficiency problems.
  • Used tools and gauges to conduct physical and visual inspections.
  • Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release.
Education and Training
GED: , Expected in 07/2019
-
Casey County Adult Education - Liberty, KY
GPA:
Status -

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Resume Overview

School Attended

  • Casey County Adult Education

Job Titles Held:

  • Crew Member
  • Server
  • Quality Control Inspector

Degrees

  • GED

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