LiveCareer-Resume

crew leader resume example with 10+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated Case Manager with proven problem-solving and organizational skills developed over years of related experience. Smooth professional skills, useful for multitasking under pressure in fast-paced environments.

Skilled at data entry with training in Microsoft software and experience with coordinating multiple clients schedules and transportation.

Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Excellent ability to build positive rapport with customers, maintain professional appearance and uphold strong public image.

Results-driven with excellant client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty.

Skills
  • Client-focused service
  • Personal service
  • Acute rehabilitation
  • Crisis handler
  • Individual service plans
  • Computer intelligence
  • Sensitive material handling
  • Technologically savvy
  • Developing slide presentations
  • Meeting planning
  • Report analysis
  • Tracking documents
  • Transmitting files
  • Microsoft
  • Copying medical records
  • Data entry documentation
  • Excel spreadsheets
  • Transporting files
  • PC proficient
  • Event coordination
  • Appointment scheduling
  • Dedicated team player
  • Self-directed
  • Documenting patient information
  • Detail-oriented
  • Confidential document control
  • Phone call answering
  • Multitasking and prioritization
  • Employee training and development
  • Coordinating program activities
  • Collecting information
  • Employee management
  • Strong problem solver
  • Documentation expertise
  • Emotional awareness
  • Quality assurance controls
  • Patient assessment
Experience
06/2018 to Current Crew Leader Mister Carwash | Riverton, UT,
  • Able to manage multiple employees/ crews in various job tasks and locations throughout all phases of project completion.
  • Met with over 100 potential clients and gave them information on the company.
  • Trained over 20 new employees along with handling disciplinary action when required.
  • Keeping gear and equipment in good working order by conducting inspections and completing minor repairs.
  • Developing and implementing strategies to enhance team performance, improve processes and increase efficiency.
  • Delegat daily tasks to team members to optimize team productivity.
  • Inspect cleanliness, organization and safety of job sites after every shift.
  • Reduce crew member injury statistics by instructing all employees in safe work practices.
  • Keep projects on track by resolving employee issues and complaints.
  • Assist team with job tasks as needed to complete project milestones or when employees were out sick.
  • Observe safety protocols and manufacturer's instructions when using heavy machinery and equipment.
  • Mentore all newly hired workers on job site and greenhouse to prepare each for job roles.
  • Supervise employees completing tasks, ensuring that each met high company standards.
  • Utilize highly effective communication skills to interact with all project stakeholders.
  • Plan and coordinate each project by scheduling appropriate number of employees, organizing supplies and checking equipment functionality.
  • Estimate materials, tools and personnel required for each job from start to finish.
  • Monitor work of employees and contractors to assess project conformance with customer requirements.
  • Reviewe projected sites to determine feasibility and determine optimal system performance levels.
  • Visit sites to meet with customers, answer questions and deliver proposals and project quotes.
  • Ran cash register at green house.
11/2016 to 06/2018 Rehabilitation Service Provider Mister Carwash | South Jordan, UT,
  • Managed over 20 cases of clients with mental health problems.
  • Educated multiple families and patients on potential plans for care, including at home, school or in the community and other options.
  • Assiste patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Keep detailed records of patient care, progress, medication administration and changes in health or other conditions.
  • Coordinate travel arrangements and accommodations on behalf of clients.
  • Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
  • Work with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Assist patients with daily tasks, closely monitoring conditions and safety.
  • Organize personal and professional calendars.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Reported concerns to supervisor to maintain optimal care for all client needs.
  • Provid patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Coach patients on school, at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Help clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Handle incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Coordinate travel arrangements and accommodations on behalf of clients.
  • Reported concerns to supervisor to maintain optimal care for all client needs.
  • Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
  • Devised and maintained office systems to efficiently deal with paper flow.
  • Complete assessments with clients, then enter information into computer system.
  • File recoreds and documents.
  • Communicate with legal services providers, social services agencies and local judicial systems regarding cases.
  • Reviewe effectiveness of treatment for individual and family situations.
04/2013 to 11/2016 Crew Leader Mister Carwash | Spring Hill, FL,
  • Keep gear and equipment in good working order by conducting inspections and completing minor repairs.
  • Met with over 100 potential clients and gave them information on the company.
  • Trained over 20 new employees and handel disciplinary action when required.
  • Delegatd daily tasks to team members to optimize team productivity.
  • Manage multiple employees/crews in various job tasks and locations throughout all phases of project completion.
  • Develope and implement strategies to enhance team performance, improve processes and increase efficiency.
  • Inspect cleanliness, organization and safety of job sites after every shift.
  • Monitor business levels and realigned team positions to provide optimal coverage for customer demands.
  • Reduce crew member injury statistics by instructing all employees in safe work practices.
  • Keep projects on track by resolving employee issues and complaints.
  • Mentor all newly hired employees on work sit and helped to prepare each person for job roles.
  • Assists with project tasks for absent employees to help team meet tight deadlines.
  • Supervise employees completing tasks, ensuring that each met high company standards.
  • Utiliz highly effective communication skills to interact with all project stakeholders.
  • Visite sites to meet with customers, answer questions and deliver proposals and project quotes.
  • Estimate materials, tools and personnel required for each job from start to finish.
  • Instruct newly hired employees on proper methods to install, take care of and hardscape, maximizing customer satisfaction and team efficiency.
  • Plan and coordinate each installation project by scheduling appropriate number of employees, organizing supplies and checking equipment functionality.
  • Observe safety protocols and manufacturer's instructions when using heavy machinery and equipment.
  • Monitor work of employees and contractors to assess project conformance with customer requirements.
  • Ran cash register at green house.
04/2011 to 04/2013 Crew Leader L.m.l. | City, STATE,
  • Delegate daily tasks to team members to optimize team productivity.
  • Utiliz highly effective communication skills to interact with all project stakeholders.
  • Monitor business levels and realigned team positions to provide optimal coverage for customer demands.
  • Supervise employees completing tasks, ensuring that each met high company standards.
  • Assist team with job tasks as needed to complete project milestones or when employees were out sick.
  • Develope and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Monitor work of employees and contractors to assess project conformance with customer requirements.
  • Assist with project tasks for absent employees to help team meet tight deadlines.
  • Visit sites to meet with customers, answer questions and deliver proposals and project quotes.
  • Manage multiple employees in various job tasks throughout all phases of project completion.
  • Kept projects on track by resolving employee issues and complaints.
Education and Training
Expected in 05/2016 to to BBA | General And Human Services Indiana University - Purdue University Fort Wayne, Fort Wayne, IN GPA:
Expected in 06/2011 to to High School Diploma | West Noble High School, Ligonier, IN GPA:

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Resume Overview

School Attended

  • Indiana University - Purdue University Fort Wayne
  • West Noble High School

Job Titles Held:

  • Crew Leader
  • Rehabilitation Service Provider
  • Crew Leader
  • Crew Leader

Degrees

  • BBA
  • High School Diploma

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