Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Knowledgeable individual with friendly disposition and a desire to work hard. Known for having an outstanding work ethic. Able to lift 60 pounds and trained to operate the forklift and other various types of electrical equipment.

  • Staff mentoring
  • Issue resolution
  • ID verification
  • Customer assistance
  • Merchandise restocking
  • Loss prevention
Crew Leader, 04/2012 - Current
Cox Enterprises Shreveport, LA,
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Managed multiple employees in various job tasks throughout all phases of project completion.
  • Supervised all project contributions to meet organizational deadlines and expectations.
  • Monitored task completion to meet company standards for performance.
  • Resolved issues among crew members by addressing problems immediately and effectively mediating disagreements.
  • Mentored all newly hired crew members in food service procedures and ensured that each was prepared for their job roles.
  • Instructed newly hired employees on maximizing customer satisfaction and team efficiency.
Installation Technician, 08/2020 - Current
Ferguson Midland, TX,
  • Provided effective demonstrations of how to use the router and connect to online features so that customers understood how to use each feature before marking the job complete every installation.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Dispatched to various sites to perform service calls on antennas that had failed.
  • Troubleshot and installed roughly 140 antennas since starting, around 8 antennas installed weekly.
  • Maintained clean tools, test equipment, and work motor vehicles.
  • Coordinated efforts with other workers involved in installing and maintaining equipment and components.
  • Hoisted, measured, tested and drilled for various products safely and efficiently.
Cashier, 01/2018 - 08/2020
Centura Health Frisco, CO,
  • Helped customers find specific products, answered questions and offered advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Inspected items for damage and obtained replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.
Drywall Finisher, 04/2019 - 01/2020
Cleveland Construction-Interiors Chillicothe, OH,
  • Notified supervisors of faulty operations and defective materials.
  • Applied additional sealing coats to repair any uneven surfaces and provide quality finish.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Completed drywall finish work with exceptional quality and efficiency.
  • Maintained thorough knowledge of building codes and requirements.
  • Used hand tools such as trowels, broad knives or spatulas to apply sealing compound to holes and cracks.
  • Sealed joints by embedding tape into sealing compound.
  • Demonstrated efficiency and dedication to quality by successfully contributing to over Seventy (70) completed jobs.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
Landscaper, 06/2017 - 11/2018
Bridge Property Management Arlington, TX,
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Reviewed design plans and instructions and completed work according to specifications.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Planned and cultivated designer lawns and gardens to enhance backyard lawns.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Installed block and stone décor according to plans and specifications.
  • Applied weed and pest control chemicals to protect customer lawns.
  • Prepared soil and gardens to plant with mulch and sod.
  • Removed poison ivy and other harmful plants while wearing protective gear.
  • Hung lights, wreaths and garlands to prepare for winter holidays.
  • Arranged shrubs and flowers to create landscape effects.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Pruned trees and bushes to improve visibility and shapes.
  • Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
  • Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
  • Determined causes of lawn and garden issues and recommended effective solutions.
  • Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.
Education and Training
High School Diploma: , Expected in 06/2017
Orange County High School - Orange, VA

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School Attended

  • Orange County High School

Job Titles Held:

  • Crew Leader
  • Installation Technician
  • Cashier
  • Drywall Finisher
  • Landscaper


  • High School Diploma

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