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Accepted payment from customers and made change as necessary.Apportioned and served food to facility residents, employees, or patrons.Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beveragesCleaned and maintained the beverage area, display cases, equipment, and order transaction areaCleaned up spilled food, drink and broken dishes, and removed empty bottles and trashAssisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Promptly served all food courses and alcoholic beverages to guests.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Same as at Perkin's Family Restraunt . Customer Service
Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Promptly served all food courses and alcoholic beverages to guests.Answered questions about menu selections and made recommendations when requested.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.Skillfully anticipated and addressed guests' service needs.Consistently adhered to quality expectations and standards.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.Maintained a professional tone of voice and words at all times, including during peak rush hours.Hand-washed dishes and glassware thoroughly.Stocked deliveries in a timely and safe manner.Operated and maintained cleaning equipment and tools, including the dishwasher, hand wash stations, pot-scrubbing station and trash compactor.Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.Sprayed all racked items with hot water to loosen and remove food residue.Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.Assisted servers and dining room hosts and quickly responded to guests' needs.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Addressed customer service inquiries in a timely and accurate fashion.Developed effective relationships with all call center departments through clear communication.Built customer loyalty by placing follow-up calls for customers who reported product issues.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Addressed customer service inquiries in a timely and accurate fashion.Developed effective relationships with all call center departments through clear communication.Built customer loyalty by placing follow-up calls for customers who reported product issues.
Member of HOSA Club
Cash handling, closing, coaching, Strong communication skills, cooking, customer
satisfaction, customer service, fashion, health and safety standards, Inventory control, listening, windows, neat, POS, power tools, purchasing, quality, sales, tables, team player, Telecommunication, phone, tops, written
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