Restaurant professional with 3 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.
Completed Training and advanced to management within a four month time period.
Completed shift checklists and temp logs according to set standards.Maintained a professional tone of voice and words at all times, including during peak rush hours.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Correctly calculated charges, issued bills and collected payments.Checked in deliveries and signed off on products received.Actively complied with all health department regulations and rectified issues immediately.Effectively used items in stock to decrease waste and profit loss.
Maintained accurate stock records and schedules.Unloaded, picked, staged and loaded products for shipping.Received incoming shipments and reviewed contents against purchase order for accuracy.Rotated stock by code and receiving date.Followed proper selection procedures as established by the company.Transported goods from racks, shelves and vehicles.Worked at a rapid pace to meet tight deadlines.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Answered alarms and investigated disturbances.Continuously monitored security cameras and fire, building and alarm systems.
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