Crew Chief / Assistance Resume Example
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CREW CHIEF / ASSISTANCE
Summary
I am very highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Experienced Line Cook with exceptional knowledge of a wide variety of kitchen equipment and cooking techniques in a fast-paced environment. jack's family restaurant with more than 1 years in customer service. Possesses a firm commitment to customer service, and a sales expert who identifies customer needs and delivers solutions to problems. Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Highlights
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Accomplishments
- Recognized by peers and management for going above and beyond normal job functions.
- Supported all kitchen operations.
- Creative Problem Solving
Experience
Blue Skies Of TexasSan Antonio , TXCrew Chief / Assistance09/2014 to 11/2015
- Assisted co-workers.
- Described merchandise and explain operation of merchandise to customers.
- Computed sales prices, total purchases and processed payments.
- Recommended merchandise based on customer needs.
- Guided customers in choosing items that reflected personal style and shape.
- Administered all point of sale opening and closing procedures.
- Explained information about the quality, value and style of products to Influence customer buying decisions.
- Answered customers' questions and addressed problems and complaints in person Educated customers on product and service offerings.
- Consulted with customers on the latest styles and trends.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Processed all sales transactions accurately and in a timely fashion.
- Informed customers about all product lines and services offered by the company.
- Maintained friendly and professional customer interactions.
Jacks Family RestaurantCity , STATELead Cook02/2013 to 10/2014
- Accepted payment from customers and made change as necessary.
- Assisted co-workers.
- Assisted diners with seating as needed.
- Checked the quantity and quality of received products.
- Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
- Cleaned and prepared various foods for cooking or serving Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
- Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
- Trained employees for correct facility procedures, safety codes, proper recipes and plating techniques.
- Located items requested by customers.
- Placed food servings on plates and trays according to orders or instructions.
- Portioned and wrapped food.
- Transferred supplies and equipment between storage and other jacks locations areas.
Wells FargoCity , STATEPhone Banker 212/2015 to Current
- Provided accurate and appropriate information in response to customer inquiries.
- Demonstrated mastery of customer service call script within specified timeframes.
- Also provided ideal to staff on how to improve customer interactions for development.
- Developed highly empathetic client relationships.
- Resolved product issues and shared details of new credit card benefits best needed.
- Expressed appreciation at human level to customers.
- Resolved product/policy issues and shared benefits of new security options.
- Monitored system to pin point any issues team members may struggle with to help development.
- Mentor and oversaw new hire's to create a adaptive, organized, supportive group to be implemented to mentor other in future and understand their growth path.
- Contributed personal best practice new hire and veterans and help integrate into the our unique method.
Education
Jefferson2013Brentwood Christian Academy, City, State
- 3.6 GPA
- Fellowships Emphasis on team work and consistent focus
Career College:HVACFortis Institute, City, State, 35211HVAC coursework in Industrial and Electrical Engineering Industrial Maintenance and Industrial Facilities Technology coursework.
Skills
- Careful and active listener
- Professional and friendly
- Computer Proficiency
- Understand of in both Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word.
- Reading Comprehension
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Resume Overview
School Attended
- Brentwood Christian Academy
- Fortis Institute
Job Titles Held:
- Crew Chief / Assistance
- Lead Cook
- Phone Banker 2
Degrees
- Jefferson 2013
Career College : HVAC
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