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Crew/Cashier Resume Example

Resume Score: 80%

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Alexia
Hendricks
Professional Summary

Committed and hardworking cashier with 2 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.

Skills
  • Identification checks
  • Payment collection
  • Refunds and exchanges
  • Credit card processing
  • Cash register operations
  • Customer assistance
  • Point of sale knowledge
  • Cash drawer management
  • Liquor law compliance
  • Multi-tasking ability
  • Cleaning procedures
  • Time management skills
  • Verbal and written communication
  • Menu memorization
  • Ordering procedures
  • Hospitality service expertise
  • Cash handling
  • Customer engagement
  • Food preparation
  • Communication skills
  • Food preparation and safety
Education
Mcclintock High School05/2019High School Diploma
  • Graduated in Top 15% of Class
  • Graduated with 3 academic awards (one letter, 2 scrolls) and with 1 musical letter
  • Participated in a symphony orchestra for 3 years, and chamber for 1
  • Graduated with 3.5 unweighted GPA
Northern Arizona UniversityFlagstaff, AZExpected in 05/2023Bachelor of Arts: Political Science And Sociology
  • Currently attending
  • Received Lumberjack Scholarship
  • Has 3.63 GPA
Work History
Chipotle- Crew/Cashier
Flagstaff, AZ08/2019 - 01/2020
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Received, unpackaged and stored incoming food deliveries.
  • Maintained high customer satisfaction levels by preparing orders accurately.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
  • Checked and logged food temperatures
  • Recommended changes to help increase team productivity and align menu more closely with customer preferences.
  • Organized, arranged, and re-stocked various stations
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Ensured proper handling and preservation methods while packaging and storing food products.
  • Maintained composure and work quality while under stress.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
Chipotle- Crew/Cashier
Tempe, AZ06/2018 - 08/2019
  • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at the beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers with special services, account updates and promotional options.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Worked closely with store managers to solve problems and handle customer concerns.
Jimmy John's- In-Shopper
Tempe, AZ10/2017 - 04/2018
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquitte.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Processed payments and counted change to complete transactions.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Assisted guests, including offering personable greetings and taking orders.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Cleaned food preparation areas, tools and equipment.
  • Efficiently prepared sandwiches and other menu items for guests.
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Resume Overview

Companies Worked For:

  • Chipotle
  • Jimmy John's

School Attended

  • Mcclintock High School
  • Northern Arizona University

Job Titles Held:

  • Crew/Cashier
  • In-Shopper

Degrees

  • High School Diploma
    Bachelor of Arts : Political Science And Sociology

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