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Credit Card Sales Representative Resume Example

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CREDIT CARD SALES REPRESENTATIVE
Summary

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Highlights
  • High customer service standards
  • Employee relations specialist
  • Service solutions expert
  • Troubleshooting skills
  • Computer software skills (Microsoft Word, Excel, PowerPoint)
  • Strong problem solving ability
Accomplishments

Exceeded target quota twice on sales job.

Experience
Credit Card Sales Representative
July 2007 to November 2007Atento de Puerto Rico － Caguas, PR
  • Initiate outbound sales calls
  • Process credit applications
  • Initiated credit card contracts
PR Dept. of Treasury - Customer Service Representative
March 2007 to June 2007Atento de Puerto Rico － Caguas, PR
  • Take customer phone calls
  • Provide customer with tax refund status
  • Register new businesses for the IVU sales tax
AT&T Wireless - Customer Service Representative
November 2006 to February 2007Atento de Puerto Rico － Caguas, PR
  • Take calls from customers regarding service issue, plan change, bill inquiries and other subjects.
  • Ran credit checks for new accounts
  • Activate new wireless phone service
  • Explain in detail bill invoice to customer
  • Resolve technical issues
Education
Course Completion - Certificate : Nail Technician, 2008Institute of Banking and Commerce － Caguas, PR, USA
2 semesters completed : Business Administration, 2006University of Puerto Rico － Humacao, PR, USA
High School Diploma : 2005Academia Cristo de los Milagros － Caguas, PR, USA
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Resume Overview

Companies Worked For:

  • Atento de Puerto Rico

School Attended

  • Institute of Banking and Commerce
  • University of Puerto Rico
  • Academia Cristo de los Milagros

Job Titles Held:

  • Credit Card Sales Representative
  • PR Dept. of Treasury - Customer Service Representative
  • AT&T Wireless - Customer Service Representative

Degrees

  • Course Completion - Certificate : Nail Technician , 2008
    2 semesters completed : Business Administration , 2006
    High School Diploma : 2005

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