professional fluent in English and Spanish.
Seeking a challenging and rewarding career opportunity that will
leverage my existing persuasive communication, customer service, and
business skills within an organization that encourages success.
Credit Administration Officer01/2009 to 08/2016Development Finance CorporationBelmopan, BZE
Promoted from Senior
Loans Recovery Clerk to Supervisor of
Loans Recovery, and then to Credit
Administration Officer. Duties
included supervising the loans recovery department, leading department
meetings, reducing the non-performing loan portfolio and delinquency rate, negotiating
re-payment arrangements and collecting from clients, maintaining current
valuation of secured properties, initiating and managing delinquency court
proceedings, and when necessary, publishing and managing property foreclosure
Junior Accounts Clerk01/2007 to 01/2009Development Finance CorporationBelmopan, BZEDuties included maintaining client financial profiles,
collecting and recording client payments, issuing checks and maintaining the
bank's internal check payment controls.
Junior Register Clerk01/2003 to 01/2006Development Finance CorporationBelmopan, BZEPromoted from Temporary Register Clerk to Permanent
Junior Clerk to Junior Register Clerk.
Duties included providing client files to bank officers, updating client files,
answering telephones, greeting bank clients, sending and receiving official
emails, and answering client questions.
Business Management University of Belize Belmopan, Belize
Associate in International Business: International Business 2003Sacred Heart Junior College San Ignacio, Belize
High School Diploma: Business2001Sacred Heart CollegeSan Ignacio, Belize
Adept at persuasive communication, resolving conflict and reaching
mutually beneficial agreements.
Specialize in rehabilitating “problem” customers.
Fluent in English and Spanish.
Thrive in a challenging environment.
Take personal ownership of my professional responsibilities.
Proven leader and mentor to peers and subordinates.
Proficient with most Microsoft software applications.