(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Articulate Credentialing Coordinator with exemplary critical thinking and decision making talents. An energetic professional with more than 15 years of healthcare experience. Ready to apply talents in credentialing and document workflows with a new organization. Considered a smart individual with dynamic time management and organizational skills.

  • Project Management
  • Leadership
  • Critical thinking
  • Proficiency in Office 365
  • Proficiency in ECHO Database Software
  • Types 60 WPM
  • Effective written and verbal communication
  • Credentialing and Re-credentialing processes
  • Data analysis
  • Issue identification and resolution
  • HIPAA Compliance
  • Takes initiative
  • Maintains and streamlines workflow
Liberty University Lynchburg, VA Expected in 12/2021 Bachelor of Science : Psychology - GPA :
  • Coursework in Psychology, Biology, and History
  • Focus on Military Resiliency
  • 3.7 GPA
  • Transfer student, 40 hours remaining until graduation.
U.S. Army Non-Commissioned Officer Academy Ft. McCoy, WI, Expected in 2005 No Degree : Military And Civilian Leadership - GPA :
U.S. Army Medical Department And School Ft. Sam Houston, TX, Expected in 2005 EMT : Emergency Medicine - GPA :
  • Professional development completed in Emergency Medicine
  • Graduated in Top 5% of Class
  • Continuing education in Emergency Medicine
  • Commandant's List
Work History
Phoenix Children's Hospital - Credentialing Coordinator
Scottsdale, AZ, 03/2019 - Current
  • Performs daily functions of credentialing and re-credentialing procedures by processing applications for Over 80 Physicians
  • Credentials providers according to all Credentialing Policies and Procedures, Medical Staff Bylaws and Regulations and Federal and State regulatory requirements
  • Maintained accurate files, records and credentialing documents in well-maintained databases using Echo OneApp Software
  • Maintain and track Physician licenses, certifications, continuing medical education and any other necessary physical documents
  • Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing
  • Works with varied departments and personnel as resources and to ensure timely credentialing
  • Liaison between Radiologists and Medical Facilities
  • Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
  • Improved office efficiency by effectively managing internal communications and correspondence
  • Communicated effectively with various parties each day using polished interpersonal and active listening skills
Db Schenker - Operations Support Coordinator
Plainfield, IN, 07/2013 - 03/2019
  • Complied with systems procedures, business processes and company policies to promote workplace safety and quality
  • Liaison between Radiologists and Medical Facilities
  • Triage and assign radiology exams for interpretation and consultations
  • Managed and executed incoming requests from Providers, Medical Facilities, and Staff
  • Six+ years Sectra/PACS, Carestream, Clario's zVision, and Office 365 experience
  • Supervised others within Operations Support Center
  • Collaborated with operations team to provide excellent customer service and foster positive work environment
  • Prevented and minimized processing errors by analyzing trends and implementing feedback from managers
  • Participated in operations team meetings to coordinate and assign project management tasks
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Supervised and guided new employees through HIIPA and during training and responded quickly to questions, which improved understanding of job responsibilities
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Interacted with customers professionally by phone, email, and in-person to provide information and directed to desired staff members
  • Performed administrative duties and prepared operational procedures to support the Operations Support Center
Army National Guard - Healthcare Specialist and Non-Commissioned Officer
City, STATE, 05/2004 - 05/2013
  • Deployed to Iraq for Operation Iraqi Freedom from August 2007 to September 2008 and to Afghanistan for Operation Enduring Freedom from October 2008 to November 2009
  • Established Medical Operations for a company-sized element of Afghan National Army Soldiers
  • Provided both emergency and standard medical care to Military personnel and Local Nationals by conducting verbal and physical exams and administering appropriate treatment
  • Took patient medical histories and vital signs as well as performed venipunctures, injections and diagnostic procedures and ancillary tests
  • Administered and prescribed appropriate courses of treatment, including pharmaceutical medications
  • Advised and educated patients regarding diet, hygiene and effective disease prevention methods
  • Developed health plans for patients to improve overall health or recover from injuries and illnesses
  • Administered medication as directed by physician
  • Led multidisciplinary, continuous quality improvement program to improve patient outcomes
  • Managed and updated health records of 20 personnel
  • Conducted research on health threats specific to unit's location to brief personnel and administer preventative care
  • Supervised daily activities and provided assistance when needed
  • Educated and certified Afghan National Army soldiers in Combat Life-Saver and First Aid courses
  • Developed rapport to create safe and trusting environment for care
  • Maintained clean, safe and well-organized patient environment
  • Assessed safety and operability of vehicles, equipment and medical supplies to prevent unnecessary health risks
  • Point person for Clinical Radiologists' Credentialing Department
  • Assumed leadership roles within Clinical Radiologists when needed and in the absence of administration
  • Educated Military and Civilan Personnel during Wartime Operations
  • Lead Medic during Wartime Operations
  • Volunteer at Local Open- Air Markets

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School Attended

  • Liberty University
  • U.S. Army Non-Commissioned Officer Academy
  • U.S. Army Medical Department And School

Job Titles Held:

  • Credentialing Coordinator
  • Operations Support Coordinator
  • Healthcare Specialist and Non-Commissioned Officer


  • Bachelor of Science
  • No Degree
  • EMT

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