Articulate Credentialing Coordinator with exemplary critical thinking and decision making talents. An energetic professional with more than 15 years of healthcare experience. Ready to apply talents in credentialing and document workflows with a new organization. Considered a smart individual with dynamic time management and organizational skills.
Skills
Project Management
Leadership
Critical thinking
Proficiency in Office 365
Proficiency in ECHO Database Software
Types 60 WPM
Effective written and verbal communication
Credentialing and Re-credentialing processes
Data analysis
Issue identification and resolution
HIPAA Compliance
Takes initiative
Maintains and streamlines workflow
Education
Liberty UniversityLynchburg, VAExpected in 12/2021 – –Bachelor of Science:Psychology - GPA:
Coursework in Psychology, Biology, and History
Focus on Military Resiliency
3.7 GPA
Transfer student, 40 hours remaining until graduation.
U.S. Army Non-Commissioned Officer AcademyFt. McCoy, WI, Expected in 2005 – –No Degree:Military And Civilian Leadership - GPA:
U.S. Army Medical Department And SchoolFt. Sam Houston, TX, Expected in 2005 – –EMT:Emergency Medicine - GPA:
Professional development completed in Emergency Medicine
Graduated in Top 5% of Class
Continuing education in Emergency Medicine
Commandant's List
Work History
Phoenix Children's Hospital - Credentialing Coordinator Scottsdale, AZ, 03/2019 - Current
Performs daily functions of credentialing and re-credentialing procedures by processing applications for Over 80 Physicians
Credentials providers according to all Credentialing Policies and Procedures, Medical Staff Bylaws and Regulations and Federal and State regulatory requirements
Maintained accurate files, records and credentialing documents in well-maintained databases using Echo OneApp Software
Maintain and track Physician licenses, certifications, continuing medical education and any other necessary physical documents
Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing
Works with varied departments and personnel as resources and to ensure timely credentialing
Liaison between Radiologists and Medical Facilities
Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
Improved office efficiency by effectively managing internal communications and correspondence
Communicated effectively with various parties each day using polished interpersonal and active listening skills
Db Schenker - Operations Support Coordinator Plainfield, IN, 07/2013 - 03/2019
Complied with systems procedures, business processes and company policies to promote workplace safety and quality
Liaison between Radiologists and Medical Facilities
Triage and assign radiology exams for interpretation and consultations
Managed and executed incoming requests from Providers, Medical Facilities, and Staff
Six+ years Sectra/PACS, Carestream, Clario's zVision, and Office 365 experience
Supervised others within Operations Support Center
Collaborated with operations team to provide excellent customer service and foster positive work environment
Prevented and minimized processing errors by analyzing trends and implementing feedback from managers
Participated in operations team meetings to coordinate and assign project management tasks
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
Supervised and guided new employees through HIIPA and during training and responded quickly to questions, which improved understanding of job responsibilities
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Interacted with customers professionally by phone, email, and in-person to provide information and directed to desired staff members
Performed administrative duties and prepared operational procedures to support the Operations Support Center
Army National Guard - Healthcare Specialist and Non-Commissioned Officer City, STATE, 05/2004 - 05/2013
Deployed to Iraq for Operation Iraqi Freedom from August 2007 to September 2008 and to Afghanistan for Operation Enduring Freedom from October 2008 to November 2009
Established Medical Operations for a company-sized element of Afghan National Army Soldiers
Provided both emergency and standard medical care to Military personnel and Local Nationals by conducting verbal and physical exams and administering appropriate treatment
Took patient medical histories and vital signs as well as performed venipunctures, injections and diagnostic procedures and ancillary tests
Administered and prescribed appropriate courses of treatment, including pharmaceutical medications
Advised and educated patients regarding diet, hygiene and effective disease prevention methods
Developed health plans for patients to improve overall health or recover from injuries and illnesses
Administered medication as directed by physician
Led multidisciplinary, continuous quality improvement program to improve patient outcomes
Managed and updated health records of 20 personnel
Conducted research on health threats specific to unit's location to brief personnel and administer preventative care
Supervised daily activities and provided assistance when needed
Educated and certified Afghan National Army soldiers in Combat Life-Saver and First Aid courses
Developed rapport to create safe and trusting environment for care
Maintained clean, safe and well-organized patient environment
Assessed safety and operability of vehicles, equipment and medical supplies to prevent unnecessary health risks
Accomplishments
Point person for Clinical Radiologists' Credentialing Department
Assumed leadership roles within Clinical Radiologists when needed and in the absence of administration
Educated Military and Civilan Personnel during Wartime Operations
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School Attended
Liberty University
U.S. Army Non-Commissioned Officer Academy
U.S. Army Medical Department And School
Job Titles Held:
Credentialing Coordinator
Operations Support Coordinator
Healthcare Specialist and Non-Commissioned Officer
