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Qualified employee with expertise in tracking practitioner documentation and exemplary communication skills. An enthusiastic Credentialing Coordinator highly talented in maintaining files, reviewing certifications and following up with the application process.
- Practitioner application coordination
- Application file verification
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- Credentialing audits
- Knowledgeable in IntelliSoft and Onbase
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Credentialing Coordinator, 08/2016 to Current
Phoenix Children's Hospital – Houston, TX,
- Used IntelliSoft and Onbase to maintain facility databases containing physician records, files and credentialing documents.
- Collaborated with physicians to ensure timely completion of hospital applications.
- Utilized well-developed active listening, interpersonal and communication skills in collaborating with diverse individuals each day.
- Kept close tabs on documentation expiration dates, communicating with correct personnel to submit files prior to expiration.
- Offered high level of assistance during managed care auditing process and conducted internal file audits.
- Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
- Performed primary source verifications such as criminal histories, licenses and board certifications.
- Checked applications for missing information and organized all paperwork.
- Addressed credentialing requests, overseeing compliance with governmental and organizational guidelines regarding tiered data access.
- Processed documents and status-change requests, conducting followup assessment regarding enrollment inquiries.
- Performed database queries, compiling information according to requests and logging logistics changes.
- Organized records to prepare for site visits by The Joint Commission, Department of Health, and NCQA representatives and associated audits.
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
Pharmacy Technician, 03/2005 to 08/2016
Children's Of Alabama – Vestavia Hills, AL,
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Transmitted daily bulk orders to maintain inventory levels.
- Prepared prescription transfers to other pharmacies.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Closely inspected medications to determine accuracy of identities, strengths and purities.
- Communicated with nursing and medical personnel regarding medication orders or drug therapy issues.
- Prepared medications and conducted quality checks.
- Mentored pharmacy students completing practicums.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Dispensed medications to patients in accordance with pharmacist orders.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling.
- Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
- Accurately selected, measured and combined prescription components to prepare custom orders.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Entered patient and medication information into EPIC to generate prescription labels.
Pharmacy Technician, 04/2003 to 03/2005
Children's Of Alabama – Birmingham, AL,
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Transmitted daily bulk orders to maintain inventory levels.
- Prepared prescription transfers to other pharmacies.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Established and updated patient profiles, including lists of medications and insurance details.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Prepared pricing and instruction labels for placement on prescriptions.
- Compiled customer demographic, allergy and medical history background.
- Received, reviewed, dispensed and labeled over 100 prescriptions daily.
- Closely inspected medications to determine accuracy of identities, strengths and purities.
- Processed prescription transfer requests from competitors.
: Social Work, Expected in
Delaware Technical And Community College - Owens - Georgetown, DE
GPA:
Certification: Pharmacy Technician, Expected in 2004
National Pharmacy Technician Certification - ,
GPA:
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