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Creative Writer Resume Example

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M
CREATIVE WRITER
Summary

Multi-talented Content Writer skilled in research, writing and editing wide range of content. Comfortable working with little oversight to write interesting, clean and clear copy. Skilled in content management systems, online content publishing software, and SEO.

Skills
  • Proofreading
  • Technical writing
  • Formatting abilities
  • Research skills
  • Workshop leadership
  • Public performance experience
  • Customer service
  • Active listening
  • Teambuilding
  • Computer skills
  • Communication
  • Reliable and trustworthy
Experience
Creative Writer
Hutchinson, KSHallmark Telemarketing Company/Aug 2020 to Current
  • Followed project scope and outlined content guidelines for each project.
  • Arranged for publication, printing and distribution of writing.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Proofread materials created by other writers to identify spelling, punctuation and grammar mistakes.
  • Participated in meetings related to product development and implementations.
  • Edited documents for grammar, clarity, content and formatting.
  • Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
Receptionist
Olathe, KSCottonwood Springs Hospital/Feb 2019 to Sep 2020
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.
  • Sorted incoming mail and directed to correct personnel each day.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Bartender
Baldwin City, KSThe Salt Mine/Oct 2014 to Jan 2019
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
Education and Training
High School DiplomaTurner High SchoolMay 1998Kansas City, KS
Some College (No Degree): Human ServicesColorado Technical UniversityColorado Springs, CO
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
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Resume Overview

Companies Worked For:

  • Hallmark Telemarketing Company
  • Cottonwood Springs Hospital
  • The Salt Mine

School Attended

  • Turner High School
  • Colorado Technical University

Job Titles Held:

  • Creative Writer
  • Receptionist
  • Bartender

Degrees

  • High School Diploma
    Some College (No Degree) : Human Services

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