Montgomery Street, San Francisco, CA 94105
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Experienced Creative and Operational Leader seeking opportunities to lead a team supporting the creative development of projects within the themed entertainment and live entertainment industries.
- Photo
- Attention to detail
- Balance
- Budget
- Coaching
- Contracts
- Client
- Clients
- Edge
- Equity
- Event Management
- Focus
- Government
- Imaging
- Infinity
- Layout
- Magic
- Marketing materials
- Negotiation
| - Photography
- Presentations
- Problem solving
- Producer
- Production Manager
- Project leader
- Project coordination
- Quick
- Reporting
- Safety
- Sales
- Scheduling
- SOP
- Staffing
- Strategic planning
- Vi
- Workshops
|
05/2016 to Current Creative Producer/ Principal City Of Round Rock – Round Rock, TX,
- Provide project coordination, production assistance, and creative support on multiple projects, from large scale attractions and rollercoasters to quick service karts and shops, with the ability to prioritize work in a dynamic ever-changing environment based on the clients' needs.
- Lead Creative Team to produce key visuals and marketing materials with extreme attention to detail for executive CapEx or client presentations.
- Demonstrated strong delegation, partnering, effective problem solving, and negotiation skills to enhancing the success of each project, while maintaining a mindfulness towards implementation and execution of project deliverables for all 12 parks in the system for Deep Blue Creative Studio.
- Balance budgetary and scheduling constraints against creative intent to deliver projects that are on time and within budget.
- Partner with multiple lines of business in a collaborative, team-oriented work style to ensure that all stakeholders' needs are accommodated
Select Projects:.
- Ray Rush (Aquatica Orlando), Creative Principal/ Producer.
- Ray Rush won a 2018 Golden Ticket Award for "Best New Ride at a Water Park".
- Infinity Falls (SeaWorld Orlando), Project Coordinator.
- Kraken Unleashed - The VR Experience (SeaWorld Orlando), Project Coordinator.
- IAAPA Expo Attraction Reveal 2016, 2017 (SeaWorld Corporate), Event Coordinator.
08/2013 to Current Entertainment Guest Experience Manager Walt Disney World Resort – City, STATE,
- Lead entertainment team on the day-to-day presentation and coordination of live theatrical shows, parades, musical performances, character meet and greets, and professional photography services.
- Ability to call show cues and supervised all on stage and backstage show elements.
- Government certification for the handling and show calling of pyrotechnic displays
Proven ability to lead a diverse Cast with a verity of different skillsets, contracts, and collective bargaining agreements including: Equity talent, Character Performers, Character Attendants, Captains (coordinators/leads), Costuming, AFM Musicians, IATSE Technicians, and third party contracted talent to produce a cohesive and seamless Guest experience
Disney's Hollywood Studios.
- Operations Project Manager for Disney Photo Imaging at Star Wars Galaxy's Edge (Opening Team 2019).
- Production Manager for Meet BB-8 experience at Star Wars Launch Bay.
- Event Manager for Star Wars Galactic Nights 2017.
- Partnered with Character Programs and Development to assist in the development of the Stormtrooper 2.0 GestureRec experience while maintaining creative intent from Lucas Films.
- Venue Owner for Star Wars Launch Bay.
- Event Manager for Star Wars Weekends 2015 (501st talent coordination).
- Stage Manager for Voyage of the Little Mermaid and Disney Junior - Live on Stage.
- Project leader for zero-based budget for PhotoPass, removed 5% of operational yearly budgeted labor hours while adding Cast rotations and 2 shooting locations by removing inefficiencies.
- Disney's Animal Kingdom.
- Oversee all entertainment offerings in Pandora: World of Avatar, Dinoland, and The Oasis.
- Venue Owner for The Oasis entertainment offerings.
- Stage Manager for Swotu Waya Na'vi Drum Ceremony.
- Increased PhotoPass sales at Garden Gate Gifts and exceeded forecasted sales by 7% through strategic planning of floor layout, staffing, and Cast training.
- Increased overall Guest satisfaction entertainment rating in The Oasis by 23% by increasing daily Character offerings through the removal of inefficiencies and without adding labor
Magic Kingdom.
- Atmosphere Stage Manager overseeing entertainment at Totally Tomorrowland Stage #IncredibleDanceParty, and Monsters, Inc.
- Laugh Floor.
- Venue Owner for Merida, with responsibilities to schedule training and workshops for Character Attendants to learn themed language and specialized, themed Guest interactions.
12/2010 to 06/2016 Guest Arrivals Supervisor SeaWorld's Water Park – City, STATE,
- Oversee daily operations of the Toll Plaza, Parking Lot, Turnstiles, Guest Relations, and VIP Cabanas.
- Responsible for the development and safety of 175 directly reporting Team Members.
- Created and implemented new SOP training program for Aquatica Guest Arrivals to improve Team Member knowledge of park operation, theming, and Guest curtsey.
- Maximized daily revenue by analyzing and adjusting labor hours while increasing Preferred Parking sales per day as well as raising the per capita of the parking budget by 2% per day.
- Evaluated the performance of the Cast and provided regular and effective feedback and coaching, that improve the overall Guest satisfaction scores for the Guest Arrivals department by 4%.
- Three-time Cornerstone Award for Excellence in Guest & Cast Service recipient (February 2012, December 2012, July 2014).
02/2009 to 01/2011 Water Safety Instructor SeaWorld Parks & Entertainment – City, STATE,
- Lead a team of 6 Assistance Supervisors
- Kept operations in full compliance with federal and state water safety standards.
- Acquired and maintained CPR and first-aid certification.
- Instructed students in basic to advanced swimming skills and techniques.
- Promoted safe water practices, including preventive action, emergent response and first-aid.
- Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
- Monitored all 9 attractions for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
- Led instructional classes for [Area of expertise] to protect recreational users from dangerous situations.
Expected in 2019 Bachelor of Science: Hospitality Management
University of Central Florida - ,
GPA:
Theme Parks and Attractions Focus)
1 of 1
Expected in Masters of Science: Hospitality Management
University of Central Florida - ,
GPA:
Expected in Theme Parks & Event Management Focus):
- ,
GPA:
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