cps investigator resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic CPS Investigator and Family Based Social Worker for four years, strongly emphasizing in ensuring safety for children by helping adults and children obtain mental health treatment, drug and alcohol treatment, domestic violence education/prevention, and more. Extensive experience in working with the family to create safety and stability in the home, substance abuse prevention and parent-child conflict resolution. Main goal of keeping the family together in a safe and loving home. Offering comprehensive background in social services, as well as strong interpersonal, organizational and technological skills.

Quickly builds rapport with children and families through interviews to gain trust and to be able to speak about hard topics and situations that may occur within the home.

  • Interviewing children and parents
  • Social Work
  • Parenting skills
  • Critical thinking
  • Investigating abuse and neglect situations to determine child safety
  • Locating absent parents
  • Writing case reports
  • Writing Court Affidavits
  • Testifying in court
  • Passionate in helping others
  • Maintaining professional relationship with Co-Workers and Clients
  • Utilizing Social Media and Technology to maintain contact with families or locate them
  • Proficient in Microsoft Word, Excel, IMPACT 2.0, iPhones, and more
  • Excellent skills in de-escalating crisis situations and upset children and clients
  • Timely, quality documentation in compliance with policies
  • Supports working as a team and utilizing all resources available
Work History
CPS Investigator , 12/2017 - 06/2019
Department Of Family And Protective Services City, STATE,
  • Initiated CPS cases with families, speaking with them to determine child safety within the home environment
  • Developed plans if needed to ensure child safety
  • Responded in crisis situations that involved children in abusive and neglectful situations. These situations were sometimes dangerous. Ended sometimes with removing the children, placing them into foster care
  • Interviewing people, such as reporters of abuse/neglect, family, family members familiar with the situation, doctors, nurses, school teachers, or others in the community. Talking frankly and objectively with families about personal and private matters including income, sexual abuse, and relationships
  • Finding absent parents, and reaching out to them to try to involve them with their children, and letting them know that their child is involved with a CPS case
  • Maintaining a balance of objectivity and empathy for families in stressful and crisis situations
  • Testifying in court and creating court documents such as affidavits, writs, and other documents necessary pertaining to the case and court needs
  • Respecting cultural diversity among co-workers and all work related contacts
  • Prioritze deadlines and worked flexible hours
  • Maintaining a Caseload of 10 to 25 cases
Family Based Safety Specialist (FBSS) CPS , 04/2015 - 12/2017
Deparment Of Family And Protective Services City, STATE,

After a family has been investigated, a FBSS Caseworker helps them make changes to protect their children from abuse and neglect, and keep them safe at home. This involves providing services offered by the agency, family's community, and their extended families, including:

  • Recommending appropriate actions needed to resolve stressful family situations that lead to child abuse or neglect
  • Helping families identify their own strengths and needs to achieve safety for their children while preserving the family
  • Building community relationships with law enforcement agents, therapists, court personnel, and representatives from various agencies and organizations
  • Visiting homes to assess risk of child abuse/neglect, plan for child safety, and strengthen families to be able to function without CPS intervention
  • Responding quickly in a crisis situations
  • Talking with families about things such as income, money management, and personal relationships considered as personal and private
  • Discussing human sexuality and sexual exploitation of children in a direct and objective manner
  • Interacting objectively with people who have abused and/or neglected children in their care
  • Interacting with family members who are angry and/or scared.
    Working as part of a team, which involves helping other caseworkers with crisis situations, while following directions of the courts and agency
  • Providing services, resources, and community supports to achieve child safety
  • Staying in contact with parents and children to achieve goals
  • Educating parents to change previous behavior that led to child abuse and/or neglect and empowers parents to make those changes
  • When necessary, removing a child from a dangerous situation.
    Documenting casework activity
  • Working under constant time pressure, prioritizes efforts, and works flexible hours
  • Staying objective and empathetic with families living in stressful and crisis situations
  • Learning about cultures and lifestyles different from their own, and understands how to determine child safety and well-being within that context
  • Managing caseloads from 10 to 20 cases
Group Home Parent (up to 8 Children) , 01/2013 - 10/2013
Presbyterian Children's Home And Services City, STATE,

Resided with up to 8 foster children at a time, maintaining a good relationship with the children and keeping to a strict schedule for the children including their school activities, counseling, doctor appointments, etc, all on an on-going basis 6 days on 3 days off.

  • Implemented TBRI, Trust Based Relational Intervention with the children to help them cope with the trauma that the children may have endured in their home and on-going in foster care
  • Implemented CPI, Crisis Prevention Institute on a daily basis with the children
  • Maintained a $60,000 budget for the home, ensuring all children's needs were met
  • Completed daily documentation for each child
  • Relayed information back to supervisors, CPS Caseworkers, and other professionals to collaborate and ensure the best decisions were made for each child
Bachelor of Science: Criminal Justice , Expected in 2014
Midwestern State University - Wichita Falls ,
Status -

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Resume Overview

School Attended

  • Midwestern State University

Job Titles Held:

  • CPS Investigator
  • Family Based Safety Specialist (FBSS) CPS
  • Group Home Parent (up to 8 Children)


  • Bachelor of Science

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