CPS Investigator Resume Example Bayer Inc.

CPS INVESTIGATOR

Professional Summary

Multitalented Senior Administrative Assistant with over ten years in top-tier organizational support. Skilled at close support of senior executive team through research, project support and organization. Robust history offering office management, support staff management, training, supervision and event planning.

Skills

Client engagement and assistance
Writing and verbal communication
Document Organization
File management
Microsoft Office Suite
Data management
Responsible
Good telephone etiquette

Office Meetings
Adaptability
Crisis situations
Interpersonal Communication
Spreadsheets
Power point Presentations
General Office Duties

Work History

CPS Investigator, 4/21/20 to Current
Bayer Inc. – Eloy , AZ

Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
Documented data and completed accurate updates to case records.
Collaborated with community program leaders and advocates to make resources accessible to those in need.
Developed rapport to create safe and trusting environment for care.
Interviewed individuals and families to assess needs and provide informational resources.
Completed home welfare checks to align with state and program guidelines.
Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
Remained objective in handling each case, especially when children and families were in high-stress situations.
Documented all relevant information by filling out forms and completing case reports.

Administrative Assistant/Program Director Assistant, 01/2015 to 04/2020
Quad/Graphics, Inc. – Midland , MI

Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Organized weekly staff meetings and logged minutes for corporate records.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Created PowerPoint presentations for business development purposes.
Scheduled office meetings and client appointments for team of 15 professional investigators.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.

Executive Assistant, 01/2011 to 01/2015
Marylou Martinez Stevens CPS – City , STATE

Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Utilized personal and professional networks to identify, acquire and manage new clients.
Maintained appropriate filing of personal and professional documentation.
Identified needs and coordinated plans for travel and out-of-town functions.
Monitored status of accounts receivable and payable to facilitate efficient processing.
Reconciled all company accounts, including credit cards, employee expenses and commissions.
Compiled general ledger entries on short schedule with 100% accuracy.
Conducted detailed technical and analytical review of federal/state corporate, partnership and S corporation tax returns, FAS 109 provisions, and quarterly estimates prepared by associates.
Balanced reports to submit for approval and verification.
Helped clients navigate interactions with tax authorities and legal concerns related to financial matters.

Front Office Agent/Night Auditor, 01/2008 to 01/2011
Omni Dallas Hotel – City , STATE

Performed daily inventory for keys and linens and detailed all information in audit reports.
Set up and entered all financial data into spreadsheets using Microsoft Excel.
Performed nightly updates to room charges and rates.
Balanced hotel accounts and resolved discrepancies.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Maintained transaction security by verifying payment cards against identification.
Kept accounts in balance and ran daily reports to verify totals.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Promoted local entertainment and sporting events and offered details to assist patrons.
Protected guest valuables with main safe or in individual boxes to maximize security.

Floor Salesperson, 01/2008 to 01/2009
Underground Station – City , STATE

Maintained up-to-date knowledge of store sales, payment policies and security standards.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Created inviting environment for customers by maintaining store organization and cleanliness.
Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Prioritized helping customers over completing other routine tasks in store.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers by answering questions and fulfilling requests.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Lead Photographer, 01/2003 to 05/2015
Fashion Photo Studio – City , STATE

Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
Adjusted, modified and networked photos using digital and computer manipulative applications.
Directed guests to photo port location to view and purchase pictures.
Handled cameras operating at several thousand frames per second.
Selected and set up appropriate props, backdrops and lighting.
Photographed high-quality images for both print and internet distribution.
Shot photographs in controlled lab, field and remote environments.
Inspected proofs to verify quality of prints and need for adjusting and retouching.
Archived photographs on computers and servers.
Edited, toned, captioned and uploaded photographs for news publications.
Experimented with different lighting effects to deliver unique images utilized on websites, prints and promotional items.

Education

Associate of Arts: 05/2018
Mountain View College - City, State

Resume Overview

School Attended

Mountain View College

Job Titles Held:

CPS Investigator
Administrative Assistant/Program Director Assistant
Executive Assistant
Front Office Agent/Night Auditor
Floor Salesperson
Lead Photographer

Degrees

Associate of Arts : 05/2018

CPS Investigator Resume Example

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