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Covid 19 Screener resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Flexible hard worker ready to learn and contribute to team success.

Skills
  • Troubleshooting
  • Basic math
  • Team building
  • Relationship building
  • Communication
  • Problem resolution
  • MS Office
  • Computer skills
  • Work ethic
  • Time management
  • First Aid/CPR
  • Multitasking
  • Microsoft Office
  • Training & Development
  • Clerical
  • Invoicing proficiency
  • Typing
  • Document creation
  • Data management
  • People skills
  • Customer support needs assessment
Experience
03/2021 to Current
COVID-19 Screener Southeast Alaska Regional Health Consortium Petersburg, AK,
  • Screened employees and visitors using specific protocol and non-contact infrared thermometers.
  • Sanitized work area and sterilized equipment and instruments to comply with protocols.
  • Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
  • Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
  • Donned and doffed personal protective equipment per company protocol to reduce spread of virus.
  • Offered protective masks and face shields to guests as needed.
  • Communicated professionally to explain all COVID-19 screening procedures to staff members and visitors.
  • Assisted with safe patient transport, using manual lifting techniques and mobility aids.
10/2018 to 07/2021
Manager Hyatt Hotels Corp. Delray Beach, FL,
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
02/2016 to 02/2018
Front Desk Associate Maxx Fitness Clubs Lionville, PA,
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Delivered friendly and knowledgeable support to current and prospective customers.
  • Answered phone and emails and take guest information.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Scheduled meetings and meeting rooms for internal personnel, partners and clients.
  • Greeted customers, answered general questions and directed to appropriate locations.
10/2014 to 10/2016
Server Commonwealth Assisted Living Radford, VA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Calculated accurate bill amounts and processed cash and credit card payments.
Education and Training
Expected in 08/2017
Associate of Arts:
Houston Community College - Houston, TX
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Certifications

BLS Certified 06/03/2020 - 06/ 2022

205503273289

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Resume Overview

School Attended

  • Houston Community College

Job Titles Held:

  • COVID-19 Screener
  • Manager
  • Front Desk Associate
  • Server

Degrees

  • Associate of Arts

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