Covid 19 Screener resume example with 6+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Flexible hard worker ready to learn and contribute to team success.
Skills
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Experience
03/2021 to Current
COVID-19 Screener Southeast Alaska Regional Health Consortium – Petersburg, AK,
- Screened employees and visitors using specific protocol and non-contact infrared thermometers.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Donned and doffed personal protective equipment per company protocol to reduce spread of virus.
- Offered protective masks and face shields to guests as needed.
- Communicated professionally to explain all COVID-19 screening procedures to staff members and visitors.
- Assisted with safe patient transport, using manual lifting techniques and mobility aids.
10/2018 to 07/2021
Manager Hyatt Hotels Corp. – Delray Beach, FL,
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Aided in negotiation with vendors and suppliers to reduce overall costs.
- Delivered level of service to customers in effort to build upon relationships for future clients.
- Completed daily sales reports and analyzed metrics to identify trends.
- Adhered to store policies and procedures to maintain regulatory and legal compliance.
02/2016 to 02/2018
Front Desk Associate Maxx Fitness Clubs – Lionville, PA,
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Delivered friendly and knowledgeable support to current and prospective customers.
- Answered phone and emails and take guest information.
- Signed for packages, recorded all deliveries and distributed to personnel.
- Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
- Scheduled meetings and meeting rooms for internal personnel, partners and clients.
- Greeted customers, answered general questions and directed to appropriate locations.
10/2014 to 10/2016
Server Commonwealth Assisted Living – Radford, VA,
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Calculated accurate bill amounts and processed cash and credit card payments.
Education and Training
Expected in 08/2017
Associate of Arts:
Houston Community College - Houston, TX
Houston Community College - Houston, TX
Certifications
BLS Certified 06/03/2020 - 06/ 2022
205503273289
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Resume Overview
School Attended
- Houston Community College
Job Titles Held:
- COVID-19 Screener
- Manager
- Front Desk Associate
- Server
Degrees
- Associate of Arts
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