Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Public health-conscious COVID-19 Screener performs routine administrative and COVID-related supportive duties to assist staff in temperature screening to help office run smoothly and safely while following strict COVID-19 guidelines. Brings 1 year of experience in a screener position and strong interpersonal skills and attention to detail to build relationships with clients and employees. Energetic and eager to tackle new projects and ideas while working under guidance of health care professional.

Skills
  • Time management
  • Organizational skills
  • PPE use
  • Critical thinking
  • Customer service
  • Team management
  • Decision-making
  • Communication
  • Organization
  • Leadership
  • Basic math
Experience
COVID-19 Screener, 07/2020 to 10/2021
Avalon Health Care GroupOR, State,
  • Screened employees and visitors using specific protocol and non-contact infrared thermometers.
  • Sanitized work area and sterilized equipment and instruments to comply with protocols.
  • Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
  • Offered protective masks and face shields to guests as needed.
  • Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
  • Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
  • Assessed workplace locations to guarantee accommodations met needs of clients with handicaps or disabilities.
Host, 03/2019 to 07/2019
Edina GrillMinneapolis, MN,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Notified server after seating parties in section to facilitate prompt service.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Tracked seated guests and available seating using laptop.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Helped to plan and execute parties for more than 10-12 guests, coordinating menus and preparing tables.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Carhop Server, 08/2016 to 10/2016
SonicCity, STATE,
  • Entered customer food orders into computer system.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Provided items requested by customers, including sauces and drink refills.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Successfully balanced taking orders and delivering orders seamlessly without sacrificing work quality.
  • Prepared and served cold, hot beverages to guests.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
  • Rearranged tables and chairs, located or rolled extra silverware and straws to prepare for large groups.
  • Sent orders to kitchen staff by kiosk.
  • Improved quality of service 90% by working closely with kitchen staff and meeting customer expectations.
Education and Training
Associate of Arts: General Education, Expected in
National University College - San Diego, CA,
GPA:
: Child Development, Expected in 05/2020
Randall High School - Amarillo, TX
GPA:
  • 84.64000 GPA
  • Track
  • choir
  • Interior design

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Resume Overview

School Attended

  • National University College
  • Randall High School

Job Titles Held:

  • COVID-19 Screener
  • Host
  • Carhop Server

Degrees

  • Associate of Arts

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