Covid 19 Response Coordinator Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Creative, organized, patient and energetic Student Affairs professional with over 12 years of experience working with diverse student population. Extensive experience in student management and development, creating and fostering safe and positive inclusive learning environments, academic advising, conflict resolution, relationship building, record tracking, academic and social programming, and professional development and training. Ability to be a team player, resolve problems and conflicts professionally while thriving in a diverse and collaborative environment. Passionate educator seeking and committed to obtain a teaching position to share my passion for student development, utilize my interpersonal skills, and engage students by enriching learning experiences through innovative instructional methods.


Adaptability and Flexibility

Student Management

Positive Attitude


Planning and Organization Skills


Decision Making

Team Player /Collaboration

Effective Communication & Listening

Time Management

Interpersonal skills

Conflict Resolution

Technology Savvy

Prairie View A & M University Prairie View, TX Expected in 05/2014 Masters of Education : Reading Education - GPA :
Prairie View A & M University Prairie View, TX Expected in 12/2011 Bachelor of Science : Interdisciplinary in ELAR 4-8 - GPA :
Colorado Christian University - Lead Learning Community Coordinator
Lakewood, CO, 03/2020 - 08/2021

Lead Learning Community Coordinator April 2020 - Present

Prairie View A&M University – Prairie View, TX

  • Live-on staff/educator, prioritizing student learning throughout residence life programs and student services.
  • Establish, foster, and maintain diverse and supportive residential environments conducive for academic and student success.
  • Create and develop plans to support first-year experience residential communities to foster living-learning communities that allow students to feel safe, included, and productive.
  • Develop and create community wide academic and social programs to engage and support the residents in innovative ways.
  • Supervise 8+ full-time staff, and 28+ para-professional staff. Responsibilities include recruiting, interviewing, hiring, training and developing employees; planning assessing and directing work; appraising performance; addressing complaints and resolving issues
  • Oversee and develop all large-scale and community builder programs for University College, and ensures that programs align with the residential curriculum.
  • Manage daily administration and operations of University College freshmen residential property of approximately 1,428 students, 100+student-workers and 8-10, professional staff members
  • Work with stakeholders to establish a collaborative working relationship (which include students, faculty, staff, and alumni) to support living-learning experiences for all students
  • Create and maintain relationships with parents and students to foster open communication, alleviating issues and resolving conflicts
  • Serve on various committees and task forces throughout the year
  • Create documents and materials on various topics such as academic success, first-year reading initiatives, creating a fostering and safe culture, time-management, COVID-19 processes and procedures
Prairie View A & M University - Lead COVID-19 Coordinator
City, STATE, 02/2020 - 05/2021
  • Led and motivated 10+ employees through supervision, training and coaching on COVID-19 safety guidelines, and daily operational activities.
  • Resolved conflicts promptly among health services, transportation services, meal delivery, housing
  • Managed operations in accordance with CDC guidelines and requirements.
  • Developed and initiated training for supporting COVID-19 university staff
  • Participated in COVID-19 related meetings with department heads and directors, housing partners and health services, to disseminate and discuss census information, admittance, protocols, and discharges for students
  • Directed daily operations at facility caring for more than 400+ students.
  • Coordinated delivery of meals, mail, and personal items
  • Implemented protocols and procedures to achieve and maintain remaining in compliance with the university and CDC guidelines guidelines
Prairie View A&M University – University College - Learning Community Coordinator
City, STATE, 09/2013 - 04/2020
  • Serve in the capacity of a live-in Residential Life building manager responsible for daily and after hours operations of a residential hall, while ensuring the successful matriculation of students from high school to college
  • Promote academic progress and empowered students to take responsibility for academic success
  • Serve as student mentor and counselor for students when academic problems and personal adjustment issues arose.
  • Schedule meetings with at-risk students to discuss methods for improving grades and bolstering learning opportunities.
  • Coach high school students and facilitated transition into community college or university settings.
  • Directly manage 4 Community Assistants, 2 Graduate Assistant, 15+ front desk workers, 204 students,and an additional 1,224 at any given time including coordinating schedules and submitting payroll for all workers
  • Respond to and follow-up on emergency and management situations, crisis calls and incidents as needed
  • Maintain a community environment that values diversity and social justice
  • Implement innovative intentional academic and social programming by designing , proposing, executing, and evaluating events and programs (Financial Literacy, Academic Support, Employability, and Health/ Wellness)
  • Assist with New Student Orientation and Academic Advising
  • Serve as a liaison between the university, Learning Community Coordinators, Professional Academic Advisors, American Campus Communities housing partners, prospective and incoming students, and additional departments on campus
  • Identify and mediate the areas of conflict resolution, appropriate student disciplinary actions, the interpretation and implantation of Prairie View A & M University and American Campus Communities housing policies and procedures
American Campus Communities – University Village - Resident Director
City, STATE, 01/2012 - 09/2013
  • Serve in the capacity of a live-in Residential Life and oversee upperclassmen housing property of 744 students
  • Responsible for daily operations of a residential hall, which includes on-call rotations on weekends and holidays, conduct weekly meetings, weekly building reports, monthly staff reports and wellness/routine checks.
  • Supervise 32 Community Assistant staff including hiring, scheduling, training, weekly/ monthly reports, and performance evaluations.
  • Conduct weekly staff meetings, coordinating after hours rotating schedule for professional staff, and assist in daily operations.
  • Provide after hours on-call response to ensure the full safety and security of all residents and residential facilities.
  • Identify the areas of conflict resolution, appropriate student disciplinary actions, the interpretation and implantation of policies and procedures ensuring students comply with the University and American Campus Communities Housing policies.
  • Provided customer service to prospective residents who visit the facilities.
American Campus Communities – University College - Community/ Leasing Assistant
City, STATE, 04/2012 - 07/2012
  • Optimize operational tasks while providing high levels of customer service to disgruntled parents and students.
  • Maintain polite and professional lines of communication via phone, and in-person to help achieve multiple targeted sales goals.
  • Create a show room for the visualization exercises of prospective residents that highlighted the key benefits of living and learning communities.
  • Maintain accurate residential profiles, lease agreements, and data files to achieve 100% on the yearly lease audit.
  • Provide prompt customer service, guidance, and helpful suggestions for freshman students, parents, and guests.
  • COVID-19 Response Taskforce
  • Residential Life Leadership Council
  • iREAD Academic Coach (Increasing Reading and Engagement)
  • First-Year Experience Program Committee
  • A-Game Planning and Implementation (First-Year Experience Reading Initiative )
  • LGBTQ+ Council
  • Residential Life & Housing Training & Development Council

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Resume Overview

School Attended
  • Prairie View A & M University
  • Prairie View A & M University
Job Titles Held:
  • Lead Learning Community Coordinator
  • Lead COVID-19 Coordinator
  • Learning Community Coordinator
  • Resident Director
  • Community/ Leasing Assistant
  • Masters of Education
  • Bachelor of Science