Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Contact Tracer position in this environment. Ready to help team achieve company goals. Reliable employee seeking Contract Tracer position. Offering excellent communication and good judgment.
- Participant screening
- Data verification
- Inbound and outbound calls
- Telephone etiquette
- Multitasking Abilities
- Teamwork and Collaboration
Andover, MA, 01/2022 - 03/2022
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Performed record keeping by logging client information within secure contact-tracing software.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled numerous calls per day to address customer inquiries and concerns. While working inputting data into Sales Force
- Received and processed data into Sales Force.
- Received and processed stock into inventory management system.
City, STATE, 07/2020 - 10/2020
- Position as enumerator involved data collection of individual households, as well as verifying address listings in New York City.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Assisted people in filling out surveys with complete and accurate information.
- Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than 100 community households per day.
City, STATE, 02/1998 - 04/2017
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Used Cad System to track and maintain case incident numbers and logs.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
- Reduced risks and emergency response issues by observing public safety field units.
- LICENSED
- Notary Public
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Length
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice
Resume Overview
School Attended
- College of New Rochelle, The
Job Titles Held:
- COVID-19 Contact Tracer
- Enumerator
- Supervisor Police Communication Technician
Degrees
- Bachelor of Arts
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
