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covid 19 contact tracer resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Contact Tracer position in this environment. Ready to help team achieve company goals. Reliable employee seeking Contract Tracer position. Offering excellent communication and good judgment.

Skills
  • Participant screening
  • Data verification
  • Inbound and outbound calls
  • Telephone etiquette
  • Multitasking Abilities
  • Teamwork and Collaboration
Work History
01/2022 to 03/2022
COVID-19 Contact Tracer Andover Public Schools Andover, MA,
  • Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.
  • Performed record keeping by logging client information within secure contact-tracing software.
  • Notified and interviewed individuals to ascertain novel coronavirus exposure level.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled numerous calls per day to address customer inquiries and concerns. While working inputting data into Sales Force
  • Received and processed data into Sales Force.
  • Received and processed stock into inventory management system.
07/2020 to 10/2020
Enumerator US Census Bureau, York Regional Census Center City, STATE,
  • Position as enumerator involved data collection of individual households, as well as verifying address listings in New York City.
  • Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
  • Assisted people in filling out surveys with complete and accurate information.
  • Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
  • Planned efficient visitation routes by studying maps of assigned areas, reaching more than 100 community households per day.

02/1998 to 04/2017
Supervisor Police Communication Technician New York City Police Department City, STATE,
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Used Cad System to track and maintain case incident numbers and logs.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Reduced risks and emergency response issues by observing public safety field units.
Education
Expected in 08/1998
Bachelor of Arts: Psychology
College of New Rochelle, The - Dc37 Campus, New York,New York 10007,
GPA:
Accomplishments
  • LICENSED
  • Notary Public

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Resume Overview

School Attended

  • College of New Rochelle, The

Job Titles Held:

  • COVID-19 Contact Tracer
  • Enumerator
  • Supervisor Police Communication Technician

Degrees

  • Bachelor of Arts

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