Seasoned Airline Inflight Services Professional experienced in leadership, new hire & recurrent training, human resources, operational management, and inter-departmental liaison. An enthusiastic Lead Flight Attendant & International Flight Purser adept at operating smooth, successful flights while satisfying passenger needs and maximizing safety. Skilled at managing multiple simultaneous tasks in high-volume environments.
Seasoned Airline Inflight Services Professional experienced in leadership, new hire & recurrent training, human resources, operational management, and inter-departmental liaison. An enthusiastic Lead Flight Attendant & International Flight Purser adept at operating smooth, successful flights whilesatisfying passenger needs and maximizing safety. Skilled at managing multiple simultaneous tasks in high-volume environments.
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Contact tracing and investigation plays an important role in public health responses to infectious disease. By tracing the contacts of COVID-19 confirmed individuals, testing them for infection, treating the COVID-19 confirmed and tracing their contacts in turn, public health aims to reduce infections in the population.
Human Services Specialists perform technical work in determining eligibility for customers who are applying for public assistance via governmental programs and community services.
· Using computers and computer systems to enter data and manage workload
· Interpreting and explaining regulations and procedures
· Interviewing customers and gathering information
· Working directly with customers answering questions, handling complaints and resolving conflicts
· Analyzing information and evaluating results
· Maintaining a high level of ethical standards
17 & a half years of dedication and service in numerous areas of Inflight Service. Fast-tracked and quickly promoted due to my drive and passion for creating the best onboard experience for Delta passengers.
Transportation security officers screen passengers going through security checkpoints by using any combination of visual observation, pat-down searches, metal-detector screening, explosive trace detection, and x-ray devices. They report specific findings or incidents to management or law enforcement to help identify weaknesses in established protocol or flaws in terminal and equipment design. Officers need to conduct all duties with a focus on customer service, while assisting passengers who have questions or special needs. Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
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