Court Liaison resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Ambitious student pursuing a Criminal Justice degree eager to contribute developed knowledge in a new role. Skilled in the mental health and substance use field. I have completed an internship at the Western Regional Day Report Center. In my role as a Court Liaison, I have already started to develop relationships with the courts, probation departments and Judges and look forward to furthering my career. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

  • Account management
  • File management
  • Court procedures
  • Office management
  • Risk management expertise
  • Recordkeeping
  • Bank deposits
  • Professional correspondence
  • Problem-solving abilities
  • Dispute resolution
  • Agenda packet creation
Court Liaison, 03/2020 to Current
Camp RecoveryLancaster, PA,
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
  • Verified application data and account information against legal documentation to determine accuracy and integrity.
  • Performed general office duties such as typing and proofreading correspondence, distributing and filing official forms and scheduling appointments.
  • Recorded vital and fiscal records and accounts.
  • Contacted applicants about application statuses, obtained additional information and conveyed acceptance or denial of licensing.
  • Trained other clerks in data verification, application requirements and document preparation standards to meet demands of daily visitors.
  • Evaluated applications and assessment results to determine eligibility and acceptance.
  • Tracked exhibits admitted during court hearings and updated documentation.
  • Wrote error-free and professional correspondence on behalf of court system.
Housing Monitor, 12/2018 to 02/2020
Nms UsaFairbanks, AK,
  • Advised students on issues such as course selection, progress toward graduation and career decisions.
  • Improved student educational plans by advising on course selection, progress plans and career decisions.
  • Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
  • Maintained institutional solvency with current, accurate and fully compliant financial records.
  • Directed, coordinated and evaluated activities of personnel, including support staff within academic institutions, departments and alumni organizations.
  • Collaborated with teachers to understand and improve classroom conditions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Manager, 06/2007 to 01/2018
Massage EnvyGrand Prairie, TX,
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Facilitated month-end journal entries, account reconciliation and invoicing using Microsoft word, Caseload Pro, and Awards.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Education and Training
Associate of Applied Science: Criminal Justice, Expected in 06/2020
Mountwest Community And Technical College - Huntington, WV
Bachelor of Science: Criminal Justice, Expected in
Marshall University - Huntington, WV

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Resume Overview

School Attended

  • Mountwest Community And Technical College
  • Marshall University

Job Titles Held:

  • Court Liaison
  • Housing Monitor
  • Manager


  • Associate of Applied Science
  • Bachelor of Science

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