Courier resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Energetic, positive, & customer-centered . Hardworking, educated and willing to complete any task required of job position. Forward-thinking professional offering more than 10 years of experience working in fast-paced environments with customer service skills.

  • Time management
  • Money handling abilities
  • Medical terminology knowledge
  • Complaint resolution
  • Order Accuracy
  • Food Sales and Promotion
  • Relationship development
  • Valid driver's license
  • Creative problem solving
  • Good listening skills
  • Point of Sale Knowledge
  • Hospitality Service Expertise
  • Item promotion
Work History
04/2019 to Current Courier Osf Healthcare | Alton, IL,
  • Communicated route progress to clients, noting traffic and construction issues to avoid delays for critical deliveries.
  • Handled receipt, storage, identification and delivery of food products for clients.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Secured food to prevent loss and maintain freshness during transport.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Partnered with multiple local restaurants to handle delivery needs across Seattle area.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
12/2018 to 12/2019 Certified Nursing Assistant Samaritan Health System | Star Lake, NY,
  • Assisted patient with mobility needs, including moving to and from bed, organizing wheelchair and preparing assistive device.
  • Cared for client who was a paraplegic.
  • Facilitated activities of daily living, including personal hygiene management and feeding.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Developed rapport to create safe and trusting environment for care.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Provided transportation, managing and scheduling appointments.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Administered medication as directed by physician.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
06/2014 to 11/2016 Cocktail & Food Server Samaritan Health System | Watertown, NY,
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collected dirty flatware and glassware to deliver to sanitizing station.
  • Anticipated guest needs and provided proactive service.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
11/2012 to 05/2016 Certified Nursing Assistant Advocate Christ Medical Center | City, STATE,
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and kept nurses informed of changes.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Cared for average of 8-10 patients per 12 hour shift in hospital setting, delivering high-quality, efficient support to meet all needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Transported patients between rooms and appointments or testing locations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Expected in 05/2007 Diploma | Mother Mcauley Liberal Arts High School, Chicago, IL, GPA:
Expected in | Prairie State College, Chicago Heights, IL GPA:
  • Majored in Nursing

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Resume Overview

School Attended

  • Mother Mcauley Liberal Arts High School
  • Prairie State College

Job Titles Held:

  • Courier
  • Certified Nursing Assistant
  • Cocktail & Food Server
  • Certified Nursing Assistant


  • Diploma

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