Courier resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Energetic, positive, & customer-centered . Hardworking, educated and willing to complete any task required of job position. Forward-thinking professional offering more than 10 years of experience working in fast-paced environments with customer service skills.
Skills
Time management
Money handling abilities
Medical terminology knowledge
Complaint resolution
Order Accuracy
Food Sales and Promotion
Relationship development
Valid driver's license
Creative problem solving
Good listening skills
Point of Sale Knowledge
Hospitality Service Expertise
Item promotion
Work History
04/2019 to CurrentCourierOsf Healthcare | Alton, IL,
Communicated route progress to clients, noting traffic and construction issues to avoid delays for critical deliveries.
Handled receipt, storage, identification and delivery of food products for clients.
Verified orders prior to completing deliveries to avoid customer complaints.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Secured food to prevent loss and maintain freshness during transport.
Logged hours, mileage and order-related activities with company's app to maintain detailed records.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Partnered with multiple local restaurants to handle delivery needs across Seattle area.
Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
Contacted customers prior to delivery to confirm and coordinate delivery times.
12/2018 to 12/2019Certified Nursing AssistantSamaritan Health System | Star Lake, NY,
Assisted patient with mobility needs, including moving to and from bed, organizing wheelchair and preparing assistive device.
Cared for client who was a paraplegic.
Facilitated activities of daily living, including personal hygiene management and feeding.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Developed rapport to create safe and trusting environment for care.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Maintained clean, safe and well-organized patient environment.
Assisted clients by performing laundry, meal preparation and other tasks.
Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
Provided transportation, managing and scheduling appointments.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Worked to improve and enhance patient lives through effective and compassionate care.
Administered medication as directed by physician.
Traveled to clients' homes to provide healthcare services and promote continuity of care.
06/2014 to 11/2016Cocktail & Food ServerSamaritan Health System | Watertown, NY,
Checked identification to enforce age regulations for alcoholic beverages.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collected dirty flatware and glassware to deliver to sanitizing station.
Anticipated guest needs and provided proactive service.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
11/2012 to 05/2016Certified Nursing AssistantAdvocate Christ Medical Center | City, STATE,
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and kept nurses informed of changes.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Cared for average of 8-10 patients per 12 hour shift in hospital setting, delivering high-quality, efficient support to meet all needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Transported patients between rooms and appointments or testing locations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Education
Expected in 05/2007Diploma | Mother Mcauley Liberal Arts High School, Chicago, IL, GPA:
Expected in | Prairie State College, Chicago Heights, ILGPA:
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