Courier Resume Example
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COURIER
Professional Summary
Energetic, positive, & customer-centered . Hardworking, educated and willing to complete any task required of job position. Forward-thinking professional offering more than 10 years of experience working in fast-paced environments with customer service skills.
Skills
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Work History
04/2019 - CurrentCourier | Osf Healthcare - Alton , IL
- Communicated route progress to clients, noting traffic and construction issues to avoid delays for critical deliveries.
- Handled receipt, storage, identification and delivery of food products for clients.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Secured food to prevent loss and maintain freshness during transport.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Partnered with multiple local restaurants to handle delivery needs across Seattle area.
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
12/2018 - 12/2019Certified Nursing Assistant | Samaritan Health System - Star Lake , NY
- Assisted patient with mobility needs, including moving to and from bed, organizing wheelchair and preparing assistive device.
- Cared for client who was a paraplegic.
- Facilitated activities of daily living, including personal hygiene management and feeding.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Developed rapport to create safe and trusting environment for care.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Maintained clean, safe and well-organized patient environment.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
- Provided transportation, managing and scheduling appointments.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Administered medication as directed by physician.
- Traveled to clients' homes to provide healthcare services and promote continuity of care.
06/2014 - 11/2016Cocktail & Food Server | Samaritan Health System - Watertown , NY
- Checked identification to enforce age regulations for alcoholic beverages.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Anticipated guest needs and provided proactive service.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
11/2012 - 05/2016Certified Nursing Assistant | Advocate Christ Medical Center - City , STATE
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and kept nurses informed of changes.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Cared for average of 8-10 patients per 12 hour shift in hospital setting, delivering high-quality, efficient support to meet all needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Transported patients between rooms and appointments or testing locations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Education
05/2007Mother Mcauley Liberal Arts High School, CityDiploma:
Prairie State College, City, State
- Majored in Nursing
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Resume Overview
School Attended
- Mother Mcauley Liberal Arts High School
- Prairie State College
Job Titles Held:
- Courier
- Certified Nursing Assistant
- Cocktail & Food Server
Degrees
- Diploma :
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