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courier resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
  • Biotechnology position where laboratory experience and background in Quality Assurance and Quality Control Qualifications
  • Lab case analysis, documentation
  • Involved in experiments that called for solution preparation
  • Quality Control Charts
  • Experimented with Electrophoresis, spectroscopy, ELISA,
  • Studied with cell cultures, E.coli
  • Dealt with UV Transilluminator, Centrifuge, Spectrafuge
  • Ph/ crp meter
  • Experienced with Appointment Manager
  • Proper etiquette skills

Deadline-oriented Courier offering well-developed skills in delivery, pickup and customer service. Pursuing position in busy organization where focus and dedication are highly sought.

Talented tax preparation professional with expertise in completing returns accurately and efficiently. Ambitious individual with hands-on training in fast-paced tax services office. Highly proficient in preparing federal, state and local tax returns and conducting tax planning and research. Well-versed in tax regulations and accounting pronouncements. Driven tax preparer successful at working with customers of all backgrounds and cultures to analyze financial histories and prepare accurate tax filings. Focused tax professional with more than 4 years' success in preparing tax documents and minimizing liabilities. Skilled in adopting new tax regulations without impacting tax return quality. Well versed all tax filing requirements for wide range of entity types.

Skills
  • Delivery and pickup
  • Coordinating efficient routes
  • Message delivery
  • Materials handling
  • Heavy lifting
  • Licensed driver in Texas
  • Computer skills
  • Work ethic
  • Basic math
  • Flexible
  • Credit card payment processing
  • Customer relations
  • Process optimization
  • High-energy attitude
  • Adaptive team player
  • Problem-solving abilities
  • Technologically savvy
  • In-store support
  • Quality assurance controls
  • Schedule mastery
  • Microsoft Office expertise
  • Conflict mediation
  • Quality control
  • Courteous demeanor
  • Call Center Operations
  • Benefits documentation
  • Deductions understanding
  • Research/due diligence
  • Tax law
  • Tax consulting
  • Staff development
  • Documentation filing
  • Organization skills
  • User training
  • Network configuration
  • System updates
  • Active listening
  • Maintenance & Repair
  • Microsoft Office
  • Training & Development
  • Diagnosing issues
  • Hardware expertise
  • Data management
  • Teambuilding
  • People skills
  • Classroom discipline
Experience
Courier, 03/2019 - Current
Aspirus Woodruff, WI,
  • Used strong time management skills to coordinate parcels for prompt delivery.
  • Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
  • Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
  • Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships.
  • Communicated with all partners, including dispatchers, upper management and colleagues.
  • Alerted customers regarding weather-related delays to pickup or delivery.
  • Improved operations by working with team members and customers to find workable solutions.
Tax Associate, 01/2016 - 04/2021
Allbirds.Com Scottsdale, AZ,
  • Counseled clients on tax planning aspects by explaining laws regarding areas such as estate tax and gift tax.
  • Met with clients to gather information and discuss line item tax return components.
  • Prepared tax return documents for clients.
  • Produced US and state income, gift tax and estate tax returns for individuals.
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
  • Produced work papers and lead sheets, tax projects and payment estimations.
Customer Service Provider, 01/2016 - 04/2021
Aspirus Laurium, MI,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Documented conversations with customers to track requests, problems and solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Educated customers on special pricing opportunities and company offerings.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Answered 20+ inbound calls per day and directed to designated individuals or departments.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Courier, 10/2016 - 03/2019
Office Courier Services City, STATE,
  • Used strong time management skills to coordinate parcels for prompt delivery.
  • Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
  • Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
  • Communicated with all partners, including dispatchers, upper management and colleagues.
  • Alerted customers regarding weather-related delays to pickup or delivery.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Associate of Applied Science: , Expected in
-
Texas State Technical College - West Texas - Sweetwater, TX
GPA:
Status -
  • Intro to Networks
  • Implement and Support Client
  • Personal Computer Hardware
  • Implementing Network Direct Service
  • Network+
  • Linux Installation and Configuration
  • CCNA 2: Routing/Switch Essential
  • Computer Virtualization
  • Information Tech Security
  • CCNA 3: Scaling Networks
  • Internet/Intranet Server
  • Advance Database
  • CCNA 4: Connecting Networks
  • Cloud Deployment and Infrastructure
  • Student Government Association Secretary
  • Completed coursework in Technical and Business Writing, General Psychology and Composition.
Associate of Science: Biotechnology, Expected in 05/2015
-
Cisco College - Abilene, Texas,
GPA:
Status -

The exploitation of biological processes for industrial and other purposes, especially the genetic manipulation of microorganisms for the production of antibiotics and hormones.

  • Biotechnology Laboratory Methods and Techniques
  • Medical Biotechnology
  • Applied General Chemistry I
  • Special Studies and Biotechnology
  • Issue of Biotechnology Cell Culture
  • Techniques Molecular Biology
  • Techniques Biotechnology
  • Laboratory Instrumentation
  • Special Topics in Biological Technology/Technician

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Resume Overview

School Attended

  • Texas State Technical College - West Texas
  • Cisco College

Job Titles Held:

  • Courier
  • Tax Associate
  • Customer Service Provider
  • Courier

Degrees

  • Associate of Applied Science
  • Associate of Science

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