LiveCareer-Resume

counter sales associate resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive experience.

Skills
  • Customer Service
  • Merchandise Receiving and Handling
  • Honest and Dependable
  • Customer Assistance
  • Building Customer Loyalty
  • Inventory and Stocking
  • Reliable and Responsible
  • Store Organization
Experience
12/2021 to Current Counter Sales Associate Airgas Inc | Bridgeport, CT,
  • Placed special orders or called other stores to find desired items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Computed purchases and received and processed cash or credit payment.
  • Recommended merchandise to customers based on needs and preferences.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Greeted customers to determine wants or needs.
  • Exchanged merchandise for customers and accepted returns.
  • Recommended, selected and located merchandise based on customer desires.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
08/1999 to 12/2021 Branch Manager Shore Bancshares | Ridgely, MD,

Branch Manager 2019-2021

Assistant Manager/Salesman 2006-2019

Delivery/Warehouse 1999-2006

  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Supported outside sales force in servicing and obtaining new business.
  • Renewed existing accounts by cementing trusting relationships with customers.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Operated register, handled cash and processed credit card transactions.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Replenished and arranged items to maintain appearance.
  • Processed both outgoing and incoming payments and invoices.
  • Participated in physical inventory counts to keep information accurate and current.
  • Coordinated inventory, stocking and ordering.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Operated forklift and pallet jack to transport heavy loads.
  • Tracked outgoing orders to provide shipping status to customers.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Used pallet jacks to move items to and from warehouse locations.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Operated forklifts to fill or empty overhead spaces.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Notified customers of delays to decrease calls to support.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Loaded and unloaded vehicles at distribution center and delivery address.
09/1997 to 08/1999 Warehouse Employee Syntrax® | Scott City, MO,
  • Lifted materials of varied weights on regular basis.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Prepared inventory for shipment by attaching tags and labels.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Operated forklifts to fill or empty overhead spaces.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
01/1992 to 06/1997 Counter/Warehouse/Delivery Driver Chase Home Furnishing's | City, STATE,
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Greeted customers to determine wants or needs.
  • Computed purchases and received and processed cash or credit payment.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Staged and sorted multiple types of products for loading.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Secured items in truck by strapping over protective padding.
Education and Training
Expected in 06/1992 to to High School Diploma | Mt View High School, Thorndike, ME GPA:

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Resume Overview

School Attended

  • Mt View High School

Job Titles Held:

  • Counter Sales Associate
  • Branch Manager
  • Warehouse Employee
  • Counter/Warehouse/Delivery Driver

Degrees

  • High School Diploma

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