Counter Person Resume Example A & J Pizza And Resturant

COUNTER PERSON

Professional Profile

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.Hardworking team member focused on producing quality food and providing excellent customer service. Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.

Qualifications

Cash handling accuracy Personnel training and development Organized Proficient in MS Office Time management Inventory control procedures Detail-oriented Consistently complies with polices and procedures Excellent multi-tasker Strong communication skills Flexible schedule Ability to handle fast-paced environment Ability to handle/resolve problems Knowledge of basic food preparation Proven leadership skills Reliable, punctual and committed to customer service Team-oriented Well groomed Willing to work under pressure Written and oral communication skills Good personal hygiene Works well under pressure Uses proper sanitation practices

Relevant Experience

Received 2 "exceeds expectations" ratings on performance reviews.
All evaluations at my McDonalds just were rated as.
this for all the areas I worked in.

Experience

Counter person Apr 2016 to Current
A & J Pizza and Resturant － Lebanon, PA Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Organized register supplies. Unboxed new merchandise. Rotated stock to maintain freshness. Operated cash register with proficiency. Maintained gift certificate documentation. Provided professional and courteous service at all times. Worked overtime shifts during busy periods. Took phone in ordered, waited on tables, cleared tables, ensure customers got the correct food at all times. Suggested new food items, cleaned dining room and bathrooms.

Meat clerk/ Produce clerk Jul 2015
PA

To Help customers select products that best fit their personal needs.
Current Offered exceptional customer service to differentiate and promote the company brand.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated information to customers about product quality, value and style.
Communicated store policy violations to the leadership team in a timely manner.
Built and maintained effective relationships with peers and upper management.
Stocked shelves and carried merchandise out on the floor for customers.
Stock shelves, remove out of date merchandise, help customers, rework fruits and vegetables, package/wrap.
bulk items, loose produce, ensure everything is and looks fresh and appealing to customers.

Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Welcomed customers into the store and helped them locate items.
Followed merchandising guidelines to present visually appealing displays.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

Crew Member Sep 2013
Rawden Joint Venture McDonald's － Lebanon, PA

July 2015 Determined customer needs by asking relevant questions and listening actively to the responses.
did prep work to include salads, burritos, parfaits.
worked with management and fellow crew members as a team to accomplish the needed tasks.
cleaned the facilities such as stock room, cooler and freezer.
performed all needed areas such as fryer,grill,customer service, bagging orders Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Communicated store policy violations to the leadership team in a timely manner.
Offered direction and gave constructive feedback to motivate team members.
Built and maintained effective relationships with peers and upper management.
Processed shipments and maintained organized stock shelves.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Education

Computer literate, customer service, inventory, listening, Merchandising, problem solver, Retail sales, sales, store merchandising, team player Skills basic, Cash handling, oral communication, Strong communication skills, Computer literate, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, inventory, Inventory control, leadership, leadership skills, listening, Merchandising, MS Office, Works, neat, Personnel training, problem solver, purchasing, quality, retail, Retail sales, sales, store merchandising, store merchandising, team player, Time management, Written

Skills

basic, Cash handling, oral communication, Strong communication skills, Computer literate, customer satisfaction, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, inventory, Inventory control, leadership, leadership skills, listening, Merchandising, MS Office, Works, neat, Personnel training, Personnel training, problem solver, purchasing, quality, retail, Retail sales, sales, store merchandising, store merchandising, team player, Time management, Time management, Written

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Counter person Resume Example

Resume Score: 90%