Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Cash Drawer Operations
Teamwork and Collaboration
Managing Multiple Tasks
Dependable and Cooperative
Customer Relations
Equipment Troubleshooting and Maintenance
Critical Thinking
High-Volume Environments
Learning Strategies
Employee Training and Supervision
Social Perceptiveness
Work History
07/2022 to Current
Counter PersonPraxair, Inc. – Benicia, CA,
Greeted customers, helped locate merchandise and suggested suitable options.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Processed checks, cash and credit purchases or refunds.
Managed multiple tasks in high-volume environment.
Maintained clean and organized appearance for restaurant areas to attract and retain customers.
Processed customer orders and accurately entered into order system.
Demonstrated knowledge and applied proper food handling standards.
Checked identification for proof-of-age for alcohol and tobacco sales.
Accurately operated cash register to process customer payments.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Brewed coffee and tea and changed out drink station syrups.
Prepared salads, soups and sandwiches for customers.
09/2014 to 12/2020
Shift ManagerProvidence Health & Services – Palmer, AK,
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Excelled in every store position and regularly backed up front-line staff.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Cooperated with coworkers to improve customer experience and manage storefront.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Trained back-up associates and led crew members in managing operations of storefront.
02/2007 to 08/2014
Photo Lab TechnicianNew York University – Brooklyn, NY,
Operated photo department cash register to scan items and process checks and credit card transactions.
Assessed customer needs and examined order contents to identify processing requirements and timelines.
Examined developed prints to determine defects such as broken lines, spots or blurs.
Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
Utilized Softwareto perform photo editing, retouching and restoration.
Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
Maintained chemical levels and solution integrity for automatic processors and hand development systems.
Calculated and mixed chemical developer, stop bath and fixer chemicals to develop reels.
Developed and processed film and picture CDs and restored Number photos per Timeframe using Software.
Changed water and air filters on photo equipment Number times per Timeframe to keep equipment in optimum condition.
Converted motionless photographs and motion picture film to CDs and DVDs through Action and Action.
Displayed originality while utilizing Software to help customers create unique photo products.
Performed opening and closing procedures to keep operations running smoothly.
Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
Accepted and completed in-person and online orders for photographs and photo merchandise.
Provided high level of assistance to customers regarding special photo projects.
Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
Updated tags, displays and signage for special promotions.
Managed escalated customer orders to meet aggressive deadlines and special orders.
Handled negative and photo processing, typically exceeding Number prints per week.
Implemented time-saving methods, which enabled photo lab to run more efficiently.
Minimized financial discrepancies by accurately analyzing report data and devising appropriate solutions.
Education
Expected in 03/1985
G.E.D: General Studies Cambridge Springs High School - Cambridge Springs, PA GPA:
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