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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Experienced Customer Service professional who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Highlights
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Superb sales professional

  • Proficient in MS Office
  • Cash handling accuracy
  • Employee scheduling
  • Store planning and design
Accomplishments
Awarded 2 merit increases during the first 6 months of employment.
Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. Planned all meetings and travel for CEO scheduling.
Experience
Counter Manager, 07/2015 - 02/2016
Techflow Inc Camp Pendleton, CA,
Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals for 2 sales quarters.
Offered exceptional customer service to differentiate and promote the company brand.  quarters in a row. Educated customers on product and service offerings.
Business Manager, 01/2014 - 2015
Gap Solutions, Inc Aberdeen Proving Ground, MD, Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Communicated information to customers about product quality, value and style.
Executive Administrative Assistant, 09/2011 - 02/2012
Cost Cutters Hair Salon Dixon, IL,

Planned travel arrangements for 3 executives and staff.
Managed the Executive Directors daily work schedule, including greeting visitors and responding to telephone and in-person requests for information.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Planned meetings and prepared conference rooms.
Maintained an up-to-date department organizational chart.
Designed electronic file systems and maintained electronic and paper files.
Board Liaison and Executive Administrative Assistant, 07/2008 - 05/2011
Emily Fisher Charter School City, STATE,

Coordinated meetings with other school department managers, the public and served as main liaison between board of directors and school Executive Director and Administration Staff.
Verified and logged in deadlines for responding to daily inquiries.
Developed more efficient filing systems and school administration database protocols.
Directly supported school Executive Director in managing operation work flow.
Assistant Manager, 10/2002 - 05/2004
Vitamin Health Center City, STATE, Assisted Store Manager in the daily work schedule for store employees. Helped to create and execute store sale goals and events. Open and close store. Develop and maintain client relationships.
Education
Associate of Arts: Political and Legal Studies, Expected in 2004
-
Mercer County Community College - West Windsor, NJ
GPA:
EOF Program Student and Mentor
Criminal Justice Club Member
Student Government Association Member
Bachelor of Arts: Communications, Expected in 2007
-
The College of New Jersey - Ewing, NJ
GPA:
Coursework in Human Resource Management and Business Administration
Marketing and Advertising coursework
Coursework in Public Relations
Cosmetology Certification: Cosmetology, Expected in 2013
-
The Lab at Paul Mitchell - Ewing, NJ
GPA:
Deans List Student
Caper 2013 Academic Achievement Award
Phase II Student
Paul Mitchell Design Team Member
Marketing and Advertising coursework

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Resume Overview

School Attended

  • Mercer County Community College
  • The College of New Jersey
  • The Lab at Paul Mitchell

Job Titles Held:

  • Counter Manager
  • Business Manager
  • Executive Administrative Assistant
  • Board Liaison and Executive Administrative Assistant
  • Assistant Manager

Degrees

  • Associate of Arts
  • Bachelor of Arts
  • Cosmetology Certification

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