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counselor supervisor resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Astute professional highly skilled in pharmacy operations and improving performance metrics. Talented individual offering fluency in 5 languages.

Dedicated CNA enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in Area of personal more than 15

Healthcare Resident care with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Effective Pharmacy Manager offering excellent skills in customer service, telephone etiquette and issue response. Pursuing a similar position where focus and dedication are highly sought.

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in CNA Pennsylvania

Hardworking and passionate caregiver with strong organizational skills eager to learn.Ready to help team achieve company goals.

Dedicated resident care professional with history of utilizing consistent and organized practices. Skilled in personal care under pressure and adapting to new situations and challenges to best enhance performance.

Offers strong interpersonal and task prioritization skills.

Reliable Intern studying seeks an opportunity to expand skills and gain valuable real human ccare experience.

Skills

Team workerblankContentIdentifier

  • Multidisciplinary team collaboration
  • Computer imput routine daily care
  • Ability to adpte to various residents.
  • Loss prevention of falls
  • Ability to operate medical equipment
  • Seasoned in medical clinical procedures
Work History
Counselor Supervisor, 05/2005 - 03/2023
Crouse Hospital East Syracuse, NY,
  • Provided clinical supervision to licensed professional counselors and those seeking licensure, increasing public trust and expanding client base.
  • Completed periodic statistical reports based on comprehensive patient data, submitting to headquarters for further analysis.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Organized and facilitated Number department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Implemented procedures necessary for compounding, mixing, packaging and labeling.
  • Identified new areas of scientific research and provided internal training.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
  • Developed policies and procedures for effective pharmacy management.
  • Supervised team of Number pharmacy technicians.

+ Edit or add your own

  • Managed application processes for facility certifications with Type education programs.
  • Direct day-to-day administrative and operational functions for Number-bed facility, providing guidance and leadership to over Number employees across more than Number departments.
  • Collaborated with national and international organizations to leverage industry connections.
Care Manager, 01/2019 - 01/2022
Shangri-La Salem, OR,
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Managed application processes for facility certifications with Type education programs.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Developed policies and procedures for effective pharmacy management.
  • Assessed Type and Type metrics and adjusted operational plans to uphold quality standards.
  • Identified new areas of scientific research and provided internal training.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Collaborated with national and international organizations to leverage industry connections.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Organized and facilitated Number department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Implemented procedures necessary for compounding, mixing, packaging and labeling.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
  • Direct day-to-day administrative and operational functions for Number-bed facility, providing guidance and leadership to over Number employees across more than Number departments.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

+ Edit or add your own

Personal Support Worker, 05/2012 - 12/2019
Verland Foundation, Inc City, STATE,
  • Trained and coordinated work of new support workers.
Education
Diploma In Accountancy: Accounting, Expected in 11/1989
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Copperbelt University - Kitwe Zambia,
GPA:
Status -
: Associate Degree Business Management , Expected in 05/2010
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CCAC - South Campus Pittsburgh, PA,
GPA:
Status -
International Business Economics: Business And Managerial , Expected in 08/2020
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Shefield State University - California City, CA,
GPA:
Status -
  • Member of
  • Elected to Elected Position for Student Organization, Fraternity or Sorority in Year
  • Received Scholarship Name
  • Elected Captain of Team
  • Member of Fraternity or Sorority Name
  • Awarded Award Name
  • Member of Honor's Society Name
  • Dean's List Semester and Year
  • Completed professional development in Subject
  • Member of Student Organization or Club Name
  • Relevant Coursework Completed: Subject & Subject
  • Professional development completed in Subject
Certifications
  • Certified CNA, - PA
,

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Resume Overview

School Attended

  • Copperbelt University
  • CCAC
  • Shefield State University

Job Titles Held:

  • Counselor Supervisor
  • Care Manager
  • Personal Support Worker

Degrees

  • Diploma In Accountancy
  • International Business Economics

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