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Counselor Lead Care Coordinator Supervisor resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated Certified Addiction Professional with over 14 years of experience providing treatment and support for those who are impacted by a substance use disorder. Adept at helping patients to address their substance use and mental health diagnosis that have negatively impacted their personal and work relationships. Committed to creating effective patient treatment plans and working with the families of patients to ensure the best care for their loved ones.

Skills
  • Crisis Intervention.
  • Case Management
  • Clinical Assessments.
  • Treatment Planning.
  • Knowledge of state regulations
  • Family Counseling
  • Group facilitation
  • Individual counseling
Experience
09/2022 to Current
Counselor/Lead Care Coordinator Supervisor Elwyn San Gabriel, CA,
  • Create patient care plans based on the patient's strengths, needs, abilities, and preferences and their personal recovery goals.
  • Support patients in transition from treatment services to the community.
  • Facilitate communication among the patient's providers and natural supports to assist the patient in achieving their recovery goals.
  • Overseeing the day to day operation of the care coordination program.
  • Provide written updates to managing entity regarding patient engagement, enrollment, and progress.
  • QP of Charts, Assessments, and Screenings.
  • Maintain current, accurate information in each patient's chart. Obtain releases of information as indicated.
  • Overseeing the fiscal budget for the care coordination program.
  • Complete weekly reports to track patient, services provided to them and the fiscal budget for the program to ensure accuracy. In addition, also reviewed documentation and ensured that it was in compliance with LSF and DCF standards.
  • Facilitate groups in detox. Complete comprehensive assessments and screenings.
  • Facilitate weekly supervision for the care coordinator and peer support staff to identify strengths and needs to make clinical goals to address need areas.
  • Participate in schedule staffing meeting to consult with an interdisciplinary team to consult about a patient's
10/2021 to 09/2022
Residental Case Manager Gateway Community Services Inc, Jacksonville, FL City, STATE,
  • Facilitate psychoeducational groups in the residential program.
  • Developed comprehensive discharge plans.
  • Collaborated with community resources to address barriers that hinder a patient's recovery.
  • Completed comprehensive assessment and treatment plans.
  • Participated in interdisciplinary meeting to provide status and progress updates on residential patients.
10/2019 to 10/2021
Case Manager Supervisor Mission House City, STATE,
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Assisted individuals with eligibility for available benefits.
  • Transitioned clients to different providers based on progress or needs.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Streamlined discharge planning to create efficient, patient-oriented care strategies.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
05/2007 to 06/2019
Director of Intensive Outpatient Treatment Compass Recovery Center, Daniel Patz City, STATE,
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Transitioned clients to different providers based on progress or needs.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Implemented quality disciplinary and team building policies to foster staff satisfaction and productivity.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Directed, supervised and evaluated outpatient treatment counselors and support personnel.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Identified problem areas impacting participants' ability to successfully complete treatment.
  • Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
  • Developed referral process to assist client access to special programs and services.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Completed progress notes and other pertinent paperwork in compliance with state regulations.
  • Assessed and evaluated new clients and maintained contact with legal authorities regarding court-mandated treatment cases.
  • Developed and facilitated relapse prevention programs.
  • Gathered and assessed data regarding program activities to help with effective decision making.
Education and Training
Expected in 05/2023
Masters of Social Work: Social Work
University of West Florida - Pensacola, FL,
GPA:
Expected in 08/2020
Bachelor of Applied Science: Substance Abuse Counseling
University of Cincinnati - Cincinnati, OH
GPA:
Certifications
  • Certified Addiction Professional

CAP 0100429 Expire 06/2023

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Resume Overview

School Attended

  • University of West Florida
  • University of Cincinnati

Job Titles Held:

  • Counselor/Lead Care Coordinator Supervisor
  • Residental Case Manager
  • Case Manager Supervisor
  • Director of Intensive Outpatient Treatment

Degrees

  • Masters of Social Work
  • Bachelor of Applied Science

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