counselor intern resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Empathetic Counseling Intern known for connecting with clients, maintaining comfort and promoting progress during sessions. Easily collects information about patients through conversations, questions and in-depth interviews. Excellent observational and analytical skills with great insight into patients' mental state. Kind Counseling Intern skilled in initial case management and treatment planning for adults and families. In-depth knowledge of cognitive behavioral therapy. Understands source of problems and determines solutions to curb such issues. Dedicated and honesty provides support to clients on social, personal and economic issues.

  • Group Facilitation Support
  • Crisis Counseling
  • Client Care
  • Treatment Recommendations
  • Effective Listening
  • Addictions and Substance Abuse
  • Community Mental Health Programs
  • HIPAA Requirements
  • Individual and Group Counseling
  • Mental Health Support
  • Therapeutic Activities
  • Conflict Resolution
  • Crisis Situation Awareness
  • Case Planning and Management
  • Emotional Support
  • Interactive Learning
  • Symptom Management
  • Orientation Sessions
  • Team Meetings
  • Clinical Documentation
  • Client Management
Work History
06/2022 to Current
Counselor Intern Bcfs Grand Prairie, TX,
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Developed individual treatment goals based on history and diagnosis.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Facilitated group and individual therapy in an in patient setting.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
11/2021 to 06/2022
Resident Assistant Cedarhurst Senior Living Godfrey, IL,
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe and well-organized patient environment.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Responded to room transfers, incident reports and maintenance requests.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Led by example through mature behavior consistent with regulations and rules.
  • Supervised daily activities and provided assistance to staff.
  • Counseled peers on career, academic and personal concerns.
  • Mediated and conflicts to achieve peaceful and fair resolutions.
  • Implemented and enforced university and housing policies.
  • Created and implemented social, educational and recreational programs for residents.
  • Mentored and supervised groups of residents on on-site.
  • Coached students on useful life and personal care skills.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Promoted positive relations between residents and staff.
  • Supported personal needs of residents dealing with diverse conditions.
  • Enforced policies and safety standards through building and room rounds.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
04/2018 to 01/2021
Dispatch Supervisor Matson Inc Cerritos, CA,
  • Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Supervised team of 12 employees and provided training focused on maximizing overall performance.
  • Analyzed project and vendor data and compiled information into presentations for internal purposes.
  • Closely monitored dispatch board to triage and prioritize over 900 daily calls.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Sent out numerous drivers to assist 50 hourly callers based on locations, needs and worker availability.
  • Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
07/2017 to 01/2018
Deli Clerk Wegmans Food Markets Irondequoit, NY,
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Created appealing food arrangements for party trays and specialized orders.
Expected in 11/2007 to to
Linden High School - Linden, NJ,

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Resume Overview

School Attended

  • Linden High School

Job Titles Held:

  • Counselor Intern
  • Resident Assistant
  • Dispatch Supervisor
  • Deli Clerk


  • GED

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