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Counselingn Intern Resume Example

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COUNSELINGN INTERN
Professional Summary

Empathetic, solutions-oriented CDAC Student dedicated to providing exceptional care and devising creative treatment plans for children, adolescents and adults dealing with substance abuse issues. Compassionate yet disciplined individual looking for opportunities in internship availabilities. Flexible and poised promoting great interpersonal skills and ability to build confidence.Multi-talented, result oriented Human Services Professional. Caring and passionate about assisting patients in completing treatment plans aimed at improving health conditions. Excellent communication and active listening abilities with over 4 years of experience in the Human Services arena.

Areas of Competence
  • Open and compassionate communication skills
  • Developing staff in fast paced environments
  • Process improvement
  • Self-motivated and driven for success
  • Strong, positive, motivating staff coach
  • Effective workflow management
  • Creative problem solver
  • Social perceptiveness
  • Adept at conflict resolution
  • Motivational interviewing skills
  • Case management proficiency
  • Intervention planning
  • Relationship development
  • Crisis Response
Work History
VertavaCounselingn Intern//Cummington, MA//January 2020 to April 2020
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Led up to 6 group sessions per week
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
  • Devised and enhanced treatment strategies to promote continued progress.
  • Created community-oriented counseling program to positively impact any and all concerns.
  • Spearheaded group counseling sessions to help individuals deal with substance abuse and co-occuring disorder issues.
Grassroots CampaignsCampaign Director //Amherst, MA//August 2018 to April 2019
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
  • Oversaw financial operations such as accounts receivable, accounts payable and payroll
  • Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation and administer salaries
  • Kept physical files and digitized records organized for easy updating and retrieval
  • Maintained dependable administrative team by conducting performance reviews while providing opportunities for career acceleration
  • Completed bi-weekly payroll for 15-25 employees at a time
  • Staffed all campaign roles and filled positions
  • Orchestrated, executed and monitored performance of campaigns to boost brand awareness and profitability
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings
  • Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues
  • Cultivated and strengthened lasting client relationships using open communication and honesty
Grassroots CampaignsAssistant Director //Amherst, MA//June 2017 to August 2018
  • Collaborated with management to build and implement effective, modern employment policies
  • Improved office efficiency by effectively managing internal communications and correspondence
  • Oversaw all HR needs for 20+ at a time employee operation across MA locations and resolved employment disputes through effective communication
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols from various non-profits to best inform donors
  • Monitored social media and online sources for industry trends
  • Supervised 15-25 employees in providing excellent service to callers and donors requiring assistance or information to achieve and maintain top client satisfaction
  • Produced targeted instructional materials and training curriculum focused on specific skills for organizational implementation
  • Trained and mentored hundreds of new personnel hired to fulfill various roles
Education
Associate of Science - Human ServicesHolyoke Community College//Holyoke, MA//Expected in December 2020
LADC - Addiction CounselingWestfield State University//Westfield, MA//May 2020
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Resume Overview

Companies Worked For:

  • Vertava
  • Grassroots Campaigns

School Attended

  • Holyoke Community College
  • Westfield State University

Job Titles Held:

  • Counselingn Intern
  • Campaign Director
  • Assistant Director

Degrees

  • Associate of Science - Human Services
    LADC - Addiction Counseling

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