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Cosmetologist/ Owner Resume Example

Resume Score: 80%

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COSMETOLOGIST/ OWNER
Professional Summary

Reliable Licensed Massage Therapist with comforting demeanor. Business savvy, organized and experienced in performing basic administrative procedures. Possess friendly personality directed at building positive rapport and long-lasting relationships with clients.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Work History
Cosmetologist/ Owner, 11/2003 - 11/2020M. Salon & Spa, Columbia, SC
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Educated customers on use, care and adjustments of appliances.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Cross-trained existing employees to maximize team agility and performance.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Trained new employees in specific job requirements.
  • Increased sales by $Amount by establishing goals, overseeing performance and Action.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Seasonal Help, 09/2014 - 02/2015Nordstrom Rack, Columbia, SC
  • Checked inventory and selected Type products from specific locations based upon customer orders and availability.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Checked prices and calculated totals for accurate invoice processing.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Verified contents of inventory loads against shipping papers.
  • Accurately recorded discrepancies of damaged parcels.
  • Kept up-to-date on store, shelf and order availability of Type products.
  • Addressed customer complaints and requests by resolution or escalation.
  • Adapted to shifting customer demands by strategically implementing and updating purchasing procedures.
  • Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
  • Greeted store customers and discussed needs.
  • Assessed quality control levels on selected addresses and determined acceptability of samples.
  • Maintained store assets with effective loss prevention strategies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Checked prices for customers and processed items sold by scanning barcodes.
Fitness Trainer/Coach, 11/2012 - 09/2014Nick Jarosh Fitness, Ankeny, IA
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Served as point of reference for fitness expertise within club.
  • Informed clients about nutrition, lifestyle issues, and weight control.
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Educated clients on effective ways to exercise while on business travel, at home and on vacation.
  • Monitored clients' progress and modified programs, as needed.
  • Demonstrated how to carry out various routines and exercises.
  • Designed and executed individual and small group exercise fitness programs and regimens.
  • Created inspirational physical training initiatives to foster healthy lifestyle decisions.
  • Screened clients and performed client assessments.
  • Taught clients how to properly operate exercise equipment.
  • Built customer loyalty by executing effective completion of training initiatives.
  • Developed organization systems for personal fitness plans, records and contracts.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Trained clients during strength training, cardio vascular exercise and stretching.
Education
Bachelors Of Science Degree, Criminal Justice, 08/2016
Colorado Technical University - Colorado Springs, CO
Associate Of Science Degree , Criminal Justice, 08/2013
Des Moines Area Community College - Ankeny, IA
Certificate, Electronic Digital Forensic Investigations, 08/2013
Des Moines Area Community College - Ankeny, IA
Internship, Electronic Crime Institute, 08/2013
Des Moines Area Community College - Ankeny, IA
License, Cosmetology , 03/1994
Capri College - Dubuque, IA
Skills
  • Strong Communication Skills
  • Critical Judgment
  • Product expertise
  • Customer service
  • Sales expertise
  • Customer consultation
  • Physical Strength
  • Clear communication
  • Relationship building and management
  • Product and Service Sales
  • Goals and Performance
  • Systems and software programs
  • Sales operation
  • Empowers high-performing sales teams
  • Database Management
  • Trained in consumer marketing
  • Account management
  • Analytical problem solver
  • Sales Reporting
  • Solution selling
  • New Business Development
  • Sales presentations
  • Decisive
  • Coaching and mentoring
  • Review of contracts
  • Vendor management
  • Accomplished manager
  • Order management
  • Sales processes
  • Business Development and Planning
  • Relationship building
  • Positive and upbeat
  • Staff Management
  • Strategic Planning
  • Verbal and written communication
  • Operations
  • Time management
  • Marketing strategy
  • Direct sales
  • Territory Management
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • M. Salon & Spa
  • Nordstrom Rack
  • Nick Jarosh Fitness

School Attended

  • Colorado Technical University
  • Des Moines Area Community College
  • Capri College

Job Titles Held:

  • Cosmetologist/ Owner
  • Seasonal Help
  • Fitness Trainer/Coach

Degrees

  • Bachelors Of Science Degree , Criminal Justice 08/2016
    Associate Of Science Degree , Criminal Justice 08/2013
    Certificate , Electronic Digital Forensic Investigations 08/2013
    Internship , Electronic Crime Institute 08/2013
    License , Cosmetology 03/1994

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