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cosmetic sales associate resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Customer-oriented, strategic-thinking sales professional with over 12 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills
  • Sales strategies implementation
  • Budget development
  • Business growth opportunities
  • Customer relationships
  • Account Management
  • Negotiation and persuasion
  • Service coordination
  • Strong presentation skills
  • Lead development
  • Managing client relationships
  • Marketing management
  • Budget Management
  • Customer Service
Experience
07/2021 to Current Cosmetic Sales Associate Cybergrx | Chicago, IL,
  • Educated clients on benefits of products with full consultation and cosmetic application.
  • Implemented merchandising displays and promotional products to meet marketing standards.
  • Completed sales transactions and processed merchandise return, maintaining proper accountability of register.
  • Attended trainings and seminars to gain product line proficiency.
  • Assisted in daily store recovery and replenishment.
  • Created brand awareness by offering gift with purchase promotions and in-store events to increase customer knowledge of store and products.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
06/2020 to 09/2020 Account Executive Gold Chip Marketing Inurance | City, STATE,
  • Updated account plans based on changing markets, customer conditions and competitor activity.
  • Drove revenue through excellent account service and new product proposals.
  • Negotiated and prepared contracts, bids and order forms.
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
  • Developed and delivered new business requisitions through business-to-business sales and trade shows.
  • Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.
  • Increased company revenue 15% through securing over 7 new business accounts.
  • Researched and developed pipeline of clients that demonstrated interest in being partners with organization.
  • Explained and demonstrated product solutions and services in terms client could understand and relate to.
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.
  • Finalized purchases and processed payments.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Diminished project lags by effectively training employees on best practices and protocols.
  • Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
  • Maintained updated knowledge of changing industry, standards and trends related to accounts.
  • Tracked sales and customer information and produced reports for upper management.
  • Input customer order details into system, accepted payments and updated accounts.
  • Created and optimized seasonal client pitches to close service gaps, meet client needs and boost revenue.
06/2017 to 06/2020 Academy Director/Director of Transportation Legacy At Fritz Farms | City, STATE,
  • Authored reports outlining program accomplishments, statistics and performance data for over 200 residents.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks, including monthly calendar updates with new activities for residents and continual education for residents.
  • Provided excellent service and attention to residents when face-to-face or through phone conversations.
  • Procured equipment and services to align with program objectives and budget.
  • Negotiated contracts with fitness instructors, musicians, and educational institutions based on experience, specialization and course content for Independent living and personal care residents.
  • Devised and monitored program budgets to minimize spending and justify fund utilization.
  • Led recruiting, hiring and training of qualified transportation driver and Assistant to Academy director.
  • Coordinated with marketing team to publish accurate program information on website and other marketing materials.
08/2016 to 06/2017 Personal Banker/Customer Service Representative Central Bank | City, STATE,
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Interviewed customers regarding checking/saving account issues and reported feedback to management team.
  • Documented conversations with customers to track requests, problems and solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Assessed customer needs and upsold products and services to maximize loans distribution and sales of in-person banking.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
Education and Training
Expected in 05/1988 to to Associate of Science | Marketing And Sales Sullivan College of Technology And Design, Louisville, KY GPA:
Expected in 03/2011 to to Bachelor of Arts | Paraeducator Certificate For Special Education BCTC of Lexington, Lexington KY, GPA:

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Resume Overview

School Attended

  • Sullivan College of Technology And Design
  • BCTC of Lexington

Job Titles Held:

  • Cosmetic Sales Associate
  • Account Executive
  • Academy Director/Director of Transportation
  • Personal Banker/Customer Service Representative

Degrees

  • Associate of Science
  • Bachelor of Arts

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