Experienced professional with over 20 years of Government service with a proven ability to manage business processes and the ability to fulfill customer needs. Adept at providing customer service and managing correspondence databases and file management. Applies learned principles to meet deadlines with good written and verbal communication skills. Team player with the ability to contribute to efforts to accomplish mission-oriented goals.
|
|
During my detail, I have processed approximately 500 outgoing letters and correspondence packets. I also conducted substantive reviews of outgoing correspondence for the Secretary or Deputy Secretary's signature. In addition, I prepared packages for the Lean Six meetings working collaboratively with the writers/reviewers in processing mail prep packages for final approval from the Secretary, Deputy Secretary and Chief of Staff. Additional duties include:
Served as lead Program Specialist in analyzing all incoming correspondence to task to the appropriate Program Office and keeping track of deadlines of correspondence to other Government Agencies, Governors, Senate/House Representatives, Veteran Service Organizations and other agencies. Additional duties included:
Served as the Assistant to the Deputy Assistant Secretary(DAS) and Associate DAS for the Office of Human Resources Management. In this role, i provided administrative support to these senior leaders. I managed their calendars by coordinating, scheduling, and monitoring appointments, meetings, and conferences. Additional duties included:
Certified Member of Toastmasters International
Blacks in Government Darlene Young Leadership Program
LEAD Program Certificate
Coalition for the Homeless Social Worker Internship
Catholic Charities Social Worker Internship
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
service request/correspondence analyst
HORIZON BLUE CROSS BLUE SHIELD OF NEW JERSEY
Clifton, New Jersey
correspondence quality analyst
JP Morgan Chase
San Diego, California
detail as program analyst my va/north atlantic district veterans experience office
Department of Veterans Affairs
Fairfax, Virginia