corrections sergeant resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Motivated, dedicated and organized individual looking to apply skills to an environment suited for my abilities. Willing to begin in entry-level positions to enhance and expand current skillset for self and company growth. 15+ years experience in the work force with multiple years of dedicated time to each prior employment opportunity. Ascended through multiple roles into supervisor, learning effective communication styles for both coworkers and those supervised. Attended trainings, both mandatory and voluntary, to be well versed in store/facility operations allowing for opportunities to mentor other staff. Dedicated significant amounts of personal free time to cover shift shortages or help meet demand of consumer needs. Ultimately, looking for a company to finish growing with into a field tailored specifically to my strengths, allowing me to continue providing for my family and community.

  • Crowd Control
  • Correctional Program Resources
  • Rules of Conduct
  • Conflict Management
  • Job Assignments
  • Team Management
  • Security Procedures
  • First Aid/CPR
  • Critical Thinking
  • PPE Use
  • Training & Development
  • Computer Skills
  • Good Work Ethic
  • People Skills
  • Team Building
  • Customer Service
  • Supervision & Leadership
  • Active Listening
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Problem Resolution
  • Organizational Skills
  • Flexible Schedule
  • Relationship Building
  • Reliable & Trustworthy
  • Stock Management
  • Work Planning and Prioritization
  • Shift Scheduling
  • Marketing and Promotions
  • Store Opening and Closing
  • Assignment Delegation
  • Problem-Solving
  • Mentoring and Coaching
  • Team Building and Leadership
  • Inventory Control
  • Sales Promotion
  • Finance and Accounting Oversight
  • Decision Making
  • Cost Reduction
  • Employee Motivation
  • Goal Setting
  • Team Leadership
  • Performance Evaluation and Monitoring
  • Staff Scheduling
  • Supplier Monitoring
  • Resource Allocation
  • Mathematical Calculation and Reasoning
  • Training Management
Corrections Sergeant, 05/2021 to Current
Jackson CountyKansas City, MO,
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Maintained order in building and on grounds of prison.
  • Supervised and made cell assignments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Corrections Officer, 07/2014 to Current
State Of MassachusettsQuincy, MA,
  • Maintained daily logs of shift activity.
  • Maintained correct physical head count for inmates.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Attended regular trainings and maintained appropriate certifications.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted routine and emergency head counts.
  • Conducted internal security checks to ascertain inmate safety.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Conducted cell and illegal substance checks.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Assisted in restraining violent and unruly inmates.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Recommended changes in procedures to emphasize officer safety.
Assistant Store Manager, 01/2009 to 02/2014
KrogerDublin, OH,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Maintained inventory by checking merchandise to determine levels.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Scheduled staff to assign employee shifts according to departmental and business needs.
  • Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
Lead Cook, 08/2005 to 10/2008
Compass Group Usa IncMiramar Beach, FL,
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Completed workstation set up and break down, properly disposing of leftover food.
  • Trained new chefs on menu items and kitchen procedures.
  • Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
  • Monitored culinary standards and operational guidelines for kitchen areas, food preparation and facility conditions.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
Education and Training
High School Diploma: , Expected in 05/2006 to Macon Sr. High School - Macon, MO
: , Expected in to Moberly Area Community College - Moberly, MO
  • Recognized by Administrative staff for thorough checks of files and paperwork, resulting in multiple audits being passed.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted to Sergeant due to knowledge, dedication and merit that achieved effective running of entire housing unit.
  • Dedicated time to assist with fundraising events, like the Special Olympics, to provide a positive light in Corrections while also building strong relationships with other organizations.
  • CPR/First Aid Training - 2022
  • Firearms Training - 2021
  • Crisis Intervention Training - 2021

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Resume Overview

School Attended

  • Macon Sr. High School
  • Moberly Area Community College

Job Titles Held:

  • Corrections Sergeant
  • Corrections Officer
  • Assistant Store Manager
  • Lead Cook


  • High School Diploma
  • Some College (No Degree)

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