corrections officer resume example with 13+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Compassionate Corrections Officer with 4 years working with those housed in detention and residential facilities. Effective oversight for complex issues related to inmate intake, re-assignment and day-to-day life. Detailed supervision to maintain safe environment for recreation, visiting, eating and showering. Effectively establishes positive rapport to mentor when possible. Recent graduate from BLEA class 839. With only 1 /12 months on FTO before resigning my position as a police Officer. Detail-oriented and able to learn new concepts quickly.

  • Evidence Preservation
  • State and Federal Laws Knowledge
  • Occupational Hazards and Safety Precautions
  • Non-Violent Intervention
  • Armory and Key Control
  • Behavioral Disorders Familiarity
  • Restraint Techniques
  • First Aid and CPR Certified
  • Booking Procedures
  • Trained in Defensive Tactics
  • Crisis Prevention Intervention (CPI)
  • Crisis Management
  • Contraband Searching
  • Disciplinary Actions
  • Firearms Training
  • Inmate Supervision
  • Head Counts
  • Incident Reporting
  • Cell Inspections
  • Inmate Restraint
  • Inmate Processing
  • First Aid Certification
12/2022 to Current Corrections Officer Washington County, Wi | West Bend, WI,
  • Assisted in restraining violent and unruly inmates.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Conducted routine and emergency head counts.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Verified warrants, conducted searches and fingerprinted inmates.
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Attended regular trainings and maintained appropriate certifications.
  • Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
01/2016 to 08/2023 Volunteer Firefighter City Of Bellaire, Tx | Bellaire, TX,
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
  • Responded to fire and safety-related emergency calls in local area.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Used axes and other tools to break through windows and debris.
  • Informed and educated local community members about fire prevention and safety.
12/2021 to 11/2022 Police Officer University Of Kentucky | Lexington, KY,
  • Served criminal warrants and subpoenas to suspects in public and private locations.
  • Interviewed witnesses and victims to determine critical details relevant to each case.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Protected citizens by preventing crime, enforcing laws and apprehending suspects.
  • Responded promptly to activated alarms for fires and burglaries.
  • Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
  • Provided patient care and medical triage in emergencies.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
  • Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
  • Pursued fleeing suspects on foot and in varying terrain.
  • Executed law enforcement patrol functions in assigned locations for extended periods of time.
  • Drove with precision and speed to follow and reach suspects in traffic chases.
08/2019 to 11/2021 Correctional Officer Waukesha County | Waukesha, WI,
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Inspected cells and conducted random searches of common areas.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Detected potential threats and quickly defused conflicts.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
10/2017 to 07/2019 Carpenter Ges Corporation | Acme, MI,
  • Cut timber, panels and other wooden materials according to measured dimensions.
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Performed various carpentry duties, including both rough and finish carpentry.
  • Promoted team safety by keeping work areas free of hazards.
  • Installed building windows, trim and cabinetry alone or with assistants to meet job deadlines.
  • Drive tug boats
  • Drive fork lifts
  • Drive are crane to place boat docks in the water
02/2015 to 07/2017 Manager The Hertz Corporation | Apopka, FL,
  • Created training modules and documentation to train staff.
  • Maintained adequate staffing to meet objectives within budget.
  • Entered time and attendance logs in preparation for payroll.
  • Monitored staff performance and addressed issues.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
07/2009 to 08/2014 Assistant Manager Lutheran Family & Children's Services Of Mo | Saint Peters, MO,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Assigned work and monitored performance of project personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Proposed or approved modifications to project plans.
  • Delegated work to staff, setting priorities and goals.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Completed inventory audits to identify losses and project demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Delegated daily tasks to team members to optimize group productivity.
Education and Training
Expected in 06/2009 High School Diploma | Fife High School, Tacoma, WA GPA:
  • Corrections officer certification - 2019
  • BLEA CLASS 839 Training - 2022
  • FTO Certification - 2021

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Resume Overview

School Attended

  • Fife High School

Job Titles Held:

  • Corrections Officer
  • Volunteer Firefighter
  • Police Officer
  • Correctional Officer
  • Carpenter
  • Manager
  • Assistant Manager


  • High School Diploma

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