corrections officer resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Observant Correctional Officer with experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods. Assertive Corrections Officer experienced in enforcing rules to keep order within jails and prisons. Calm and dependable individual trained in defensive tactics and conflict resolution. Polished in monitoring inmate behavior and conduct to prevent crime and escapes. Seasoned, resourceful Correctional Officer familiar with problem-solving and crisis-management techniques necessary to effectively navigate prison environment. Detailed supervision for day-to-day inmate interactions, including recreation, leisure and work-site activity. Safety-focused dedication with results-oriented planning and protocol establishment to maintain safety for all. Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions. Focused Correctional facilities professional versed in maintaining safety and order in high-tension environments. Completes head counts and cell inspections to meet objectives and promote continuous safety.
Skills
Strategic Planning and Organization
Armory and Key Control
State and Federal Laws Knowledge
Ethical Standards of Conduct
First Aid and CPR Certified
Crisis Prevention Intervention (CPI)
Excellent Problem Solver
File and Record Maintenance
Crisis Management
Trained in Defensive Tactics
Incident Reporting
Emergency Response
Firearms Training
Self-discipline
Security Procedures
Time Management
Practical Problem Solving
Experience
02/2022 to 03/2023Corrections OfficerNisqually Indian Tribe | Olympia, WA,
Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
Attended regular trainings and maintained appropriate certifications.
Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
Conducted cell and illegal substance checks.
Conducted routine and emergency head counts.
Assisted in restraining violent and unruly inmates.
Maintained daily logs of shift activity.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Conducted internal security checks to ascertain inmate safety.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Maintained communications with staff and inmate body to maintain safe, effective prison environment.
Maintained correct physical head count for inmates.
Maintained appropriate control, security and well-being over those detained.
Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
Maintained clear and open communications with facility areas to support safe operations.
Observed and directed inmates during recreation, visits, telephone and shower time.
Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Maintained records and logs of man hours, materials and equipment used.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Maintained custody and control of 1200 inmates housed in maximum security unit.
Transported inmates to scheduled court appearances, medical appointments and authorized activities.
Implemented defensive tactics and physical restraints to maintain safety and security of Close Management facility.
Led grid searches to locate and confiscate potential harmful items and contraband.
Complied with Standard Emergency Health Response Plan, including having written plan in place.
Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
Implemented proper techniques to apprehend escapees safely.
09/2020 to 01/2022Transportation CoordinatorAnimal Humane Society | Golden Valley, MN,
Monitored daily routes and delivery schedules, tracking dispatches in real-time.
Reported maintenance and repair needs for transportation vehicles and equipment.
Communicated with drivers during transit, clearly conveying route updates.
Enforced strict safety rules and regulations to protect workers and minimize company liability.
Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Inspected equipment, facilities and vehicles regularly to assess safety.
Managed maintenance and repair actions for team equipment and vehicles.
Oversaw team scheduling and individual assignments to meet coverage demands.
Operated machines and equipment to complete work assignments or to assist workers.
Handled personnel hiring, performance evaluations and disciplinary actions.
Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
01/2016 to 09/2020School Bus DriverLompoc Unified | Lompoc, CA,
Performed pre-trip inspection and mechanical checks before scheduled run.
Followed schedules and routes to maintain timely arrivals and departures.
Obeyed DOT rules and regulations and local laws to maximize safety.
Transported students and teachers on school activity trips while exercising responsible leadership.
Maintained order and discipline on bus to prevent accidents or injuries.
Provided safe and reliable school bus transportation service on fixed routes.
Learned and followed school transportation procedures.
Used navigation equipment and two-way radio while remaining focused on safety.
Assisted passengers in evacuation of bus in case of emergency.
Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
Performed routine bus maintenance and cleaning for ideal condition.
Operated motorized ramps and lifts to assist special needs students.
Reported delays, accidents or other traffic and transportation situations to supervisor.
Regulated heating, lighting and ventilation systems for passenger comfort.
Reported accidents and completed required reports.
Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
Cleaned and sanitized bus interiors to lessen germ spread.
Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
Complied with local traffic regulations and safety requirements for bus operation.
Reported bus malfunctions or repairs needed.
Drove multi-passenger vehicles to transport students between neighborhoods, schools and school activities.
Maintained order among passengers and explained safety rules and hazards.
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Reported inappropriate and disruptive student behaviors to school administration.
Operated bus safety lighting to increase safety during bus stop boarding and departing.
Monitored traffic during bus stops to provide safe boarding by students.
Acquired and maintained certification in basic first aid and CPR.
Performed work assignments according to instructions received.
Read maps and followed written or verbal driving directions.
Prepared reports that stated total number of students, hours worked or mileage.
Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
Reported accidents, hazards or transportation delays using mobile two-way radios.
Regulated environmental controls for student comfort.
Safely and patiently escorted small children across roads.
Made small repairs to vehicles for safe operations when necessary.
to Insurance RepresentativeEast Carolina University | Greenville, NC,
Engaged customers and provided high level of service by carefully explaining details about documents.
Maintained pleasant and cordial attitude, remaining calm when issues arose.
Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
Responded to customer inquiries and problems to promote great service.
Researched insurance plans to find good options for clients' needs.
Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
Analyzed customer needs and provided best options, upselling products and services.
Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Stayed abreast of industry changes to amend insurance programs for existing and prospective clients.
Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
Received underwriting approvals after accurately completing applications for insurance coverage.
Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
Prepared proposals and conducted closing interviews to increase insurance sales.
Developed fact-finding interviews to determine need for coverage.
Education and Training
Expected in 06/2001 to to High School Diploma | Venice High School, Venice, FL, GPA:
Expected in to to Associate of Arts | State College of Florida, Manatee-Sarasota, Bradenton, FLGPA:
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