corrections officer resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Enthusiastic worker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

  • Complex Problem-Solving
  • First Aid Certification
  • Customer Satisfaction
  • Data Accuracy
  • Flexible and Adaptable
  • Decision-Making
  • Self-Motivated
  • Data Entry
  • Correcting Discrepancies
  • Quality Assurance
  • MS Office Proficiency
  • POS System Operations
  • Guest Services
  • De-Escalating Conflicts
Work History
08/2022 to Current
Corrections Officer Washington County, Wi West Bend, WI,
    • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
    • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
    • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
    • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
    • Documented prisoner identification, charges and inmate disturbance incidents.
    • Routinely counted inmates and in response to potential security breaches.
    • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
    • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
    • Managed over 50 offenders at once.
09/2020 to 07/2022
Fulfillment, Warehouse Associate Landry's Tampa, FL,
  • Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors
  • Preformed examination and inspection of stock items for wear or defects, reporting any damage to supervisors
  • Receive and count stock items, and record data manually or using computer
  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
  • Store items in orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
  • Trained over 50 incoming associates decreasing amount of accidents on equipment by 20%.
  • Drive Order Selector
  • Drive Reach Truck
  • Stow and Pick Items
  • Cross-trained new associates on picking and filling orders for warehouse products
  • Unloaded incoming trucks and properly staged inventory for processing
  • Worked safely around moving machinery
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors
06/2021 to 08/2021
Hostess Redner's Markets Inc. Sinking Spring, PA,
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Receive and record patrons' dining reservations
  • Direct patrons to coatrooms and waiting areas such as lounges
  • Answer telephone calls and respond to inquiries or transfer calls
  • Confer with other staff to help plan establishments' menus
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
  • Take and prepare to-go orders
  • Provide guests with menus
  • Assist with preparing and serving food and beverages
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
  • Greet guests and seat them at tables or in waiting areas.
  • Documented reservations and communicated changes to guests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Supported needs of 6 - person wait staff who attended to specific needs of countless customers daily for chain restaurant with social relevancy and intentionality
05/2018 to 08/2020
Cashier Taco Bell Corp City, STATE,
  • Balancing out drawer and leaving area clean for next shift
  • Maintaining cleanliness of dining area and restrooms of customers, taking orders and handling cash at drive thru and counter, demonstrating interpersonal skills when communicating with customers
  • Train new employees in food preparation, safety, cashier, and other employee duties
  • Gave opportunity to work with diverse group of people in very intense setting
  • Drive through -Manage cash drawers -clean lobby to look presentable for customers
  • Assist customers with ordering Cashiering
  • Worked as part of team for safe food preparation
  • Manage and direct other employees, train employees, answer and direct calls, food preparation, cashier, practice food safety and food handler procedures
  • Take food orders, cashier, prepare food
  • Check, credit cards, vouchers, or automatic debits
  • Maintain Clean work area and restrooms Prep and serve food
  • Open/close store on weekend
  • Training new crew members, food preparation, cashier, and cleaning
  • Moving in fast-paced environment
  • Cleaning (mopping, sweeping, and scrubbing tables)
  • Take orders, answering questions about menu items, customer service, hands on training, put up truck order
  • Processed customer refunds and exchanges according to established guidelines.
Expected in 06/2018 to to
High School Diploma:
Massaponax High School - Fredericksburg, VA
Expected in to to
: Political Science
Old Dominion University - Norfolk, VA

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Resume Overview

School Attended

  • Massaponax High School
  • Old Dominion University

Job Titles Held:

  • Corrections Officer
  • Fulfillment, Warehouse Associate
  • Hostess
  • Cashier


  • High School Diploma
  • Some College (No Degree)

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