Corrections Officer Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Safety and Security
  • Continuing education
  • Relationship building and management
  • Conflict resolution
  • Payroll and budgeting
  • Office administration
  • Organizational skills
  • Friendly nature
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Microsoft Office
  • Effective leader
  • Time management
  • Interpersonal Communication
  • Compassion
  • Adaptability
  • Telephone etiquette
  • Collaboration
  • Computer skills
  • Teamwork
  • Social perceptiveness
  • Efficiency
  • Verbal and written communication
  • Critical thinking
  • Supervision
  • Planning and Coordination
  • Decisive
  • Excellent people skills
  • Professional demeanor
  • Adapt to diverse groups
  • Ethics-focused
  • Decision-Making Abilities
  • Sensitive Information Handling
  • Problem-solving
  • Researching skills
  • Complaint management
  • Company policies and procedures
  • Bookkeeping
  • Multi-Line Phone Systems
  • Customer Complaint Resolution
  • Scheduling
  • Office management
  • Conflict and issue documentation
  • Reporting capabilities
  • Highly motivated
  • Resiliency
  • Detail oriented
Work History
11/1995 to 12/1997
Corrections Officer Washington County, Wi West Bend, WI,
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Oversaw and maintained custody of 1,200 inmates in maximum security.
  • Patrolled 1,200-square foot facility and work areas to complete headcounts of inmates.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Authored incident reports for management on violations and discrepancies.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
  • Routinely counted inmates and in response to potential security breaches.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
09/1990 to 11/1995
Owner/Nail Technician Merle Norman Cosmetic Studio City, STATE,
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Founded and managed Hair, Makeup, and Nail Salon business, growing revenue to $40,000 in first year.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Trained and motivated employees to perform daily business functions.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 20 daily customers.
  • Designed individualized care programs for 100 repeat customers.
  • Completed consultations with spa guests to determine nail care needs.
  • Recorded weekly supply and inventory needs and made regular orders worth $1,300.
  • Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
  • Cleaned and sanitized tools and equipment before each client.
  • Grew repeat client base by 60% through effective marketing and customer service.
  • Treated, prepared and maintained clients' nails on both hands and feet.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified issues, analyzed information and provided solutions to problems.
05/1985 to 09/1990
Hotel Manager/Lifeguard/Concession Manager E. B. Sprouse & Co., Inc. City, STATE,
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Provided services efficiently and with high level of accuracy.
  • Provided exceptional service and assistance to guests upon check-in.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Monitored safety of all guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Maintained rescue equipment by conducting inspections and completing basic repairs.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Attentively monitored swimmers to identify distress.
  • Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
  • Participated in menu planning and food production, properly handling food surpluses and cost control.
  • Purchased food items, supplies and equipment in alignment with strict budgets.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Motivated staff to perform at peak efficiency and quality.
  • Coordinated and organized all restaurant inventory.
  • Purchased food and cultivated strong vendor relationships.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Expected in
Microsoft Certified Professional : Microsoft Operating Systems
Microsoft Management School - Richmond Virginia ,
Expected in 04/2022
Certificate : Medical Billing And Coding
DeVry University - Downers Grove, IL

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Resume Overview

School Attended
  • Microsoft Management School
  • DeVry University
Job Titles Held:
  • Corrections Officer
  • Owner/Nail Technician
  • Hotel Manager/Lifeguard/Concession Manager
  • Microsoft Certified Professional
  • Certificate