corrections officer resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Diligent Correctional Officer successful at adapting management styles to suit varying personality types. Persuasive leader able to generate respect and obedience from most difficult inmates. I have been in a customer Care for 8 years. I am attention to detail oriented. A quick learner, always looking to expand my knowledg. Also, do the right then when know one is looking. I am trust worthly.

  • Armory and key control
  • Excellent problem solver
  • Crisis Prevention Intervention (CPI)
  • Restraint techniques
  • Familiar with many US military Vechiles
  • Customer Service
  • Military Veteran
  • First aid and CPR certified
  • Booking procedures
  • Visitation guidelines understanding
  • Observation
  • Trained in defensive tactics
  • Inmate rights
Corrections Officer, 09/2018 to Current
State Of MassachusettsMonson, MA,
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Reviewed housing assignments and reassigned inmates when needed.
  • Conducted cell and illegal substance checks.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained daily logs of shift activity.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted routine and emergency head counts.
  • Verified warrants, conducted searches and fingerprinted inmates.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Supervised meal distributions and observed inmates during meals.
  • Attended regular trainings and maintained appropriate certifications.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained correct physical head count at all times.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Assisted in restraining violent and unruly inmates.
  • Used chemical agents, hand restraints and verbal commands to restrain unruly inmates.
Pest Control Technician, 05/2017 to 11/2018
Ecolab Inc.Green Tree, PA,
  • Identified infestations and isolated sources with physical inspections of premises.
  • Estimated costs, collected payments and issued receipts to keep financial and client account accurate.
  • Set mechanical traps, baits and glue boards to remove pests from interior areas.
  • Calculated fumigant and chemical applications requirements based on size of building and exterior footprint.
  • Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
  • Inspected facilities to determine infestation source and appropriate treatment.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Attended workshops and seminars hosted by the employer to keep current on methods regarding pest control.
  • Utilized appropriate protective gear and equipment during application.
  • Evaluated sites such as wall and roof porosity and possible areas of pest invasion.
  • Checked all areas of structures to determine the damage and provided key information to the customer.
  • Identified pest issues, placed traps and bait and remove dead pests after extermination.
  • Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
  • Measured dimensions of areas requiring treatment.
  • Strictly adhered to all safety procedures when applying pesticides to reduce exposure to people and animals.
  • Demonstrated in-depth product knowledge such as accurate service pricing and promotional offers.
  • Determined costs involved for treatment services and delivered estimates to customers.
  • Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
Customer Care Representative, 11/2017 to 09/2018
Atlas Copco Drilling SolutionsDes Moines, IA,
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
Infantryman (11B), 05/2014 to 04/2017
United States ArmyCity, STATE,
  • Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
  • PMCS, my Stryker. I trained incoming soldiers on strykers, FMTV and Humvees. I went over the
Education and Training
Corrections Officer : Corrections, Expected in 11/2018 to Criminal Justice Training Center - Burien , WA
Corrections Officer: Corrections, Expected in 09/2013 to Southwest Florida Public Service Academy - Fort Myers, FL
High School Diploma: , Expected in 06/2009 to St Lucie West Cenntenial High School - Port Saint Lucie, FL

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Resume Overview

School Attended

  • Criminal Justice Training Center
  • Southwest Florida Public Service Academy
  • St Lucie West Cenntenial High School

Job Titles Held:

  • Corrections Officer
  • Pest Control Technician
  • Customer Care Representative
  • Infantryman (11B)


  • Corrections Officer
  • Corrections Officer
  • High School Diploma

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