corrections officer resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dutiful Correctional Officer with 13 years of experience supervising inmate interactions for safety and compliance. Brings moral code and crisis-management techniques to maintain productive environment for rehabilitation. Focuses on individual security within all interactions with inmates and staff.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 12 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

  • Restraint techniques
  • Courtroom practices familiarity
  • Excellent problem solver
  • Visitation guidelines understanding
  • First aid and CPR certified
  • Armory and key control
  • Crisis Prevention Intervention (CPI)
  • State and federal laws knowledge
  • Behavioral disorders familiarity
  • Juvenile court procedures
  • Inmate rights
  • File and record maintenance
  • Booking procedures
  • Trained in defensive tactics
  • Ethical standards of conduct
  • Evidence preservation
  • Non-violent intervention
  • Observation
  • Safety
  • CCTV monitoring
  • Retail merchandising expertise
  • Retail sales
  • Dispute mediation
  • POS system operation
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Customer assistance
  • Teamwork
  • Sales expertise
  • Flexible
  • Money handling
Corrections Officer, 07/2011 - 06/2020
State Of Massachusetts Nantucket, MA,
  • Supervised activities of adolescents in residential setting.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Contributed to treatment staffing team developing rehabilitative program for juveniles.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Conducted routine and emergency head counts.
  • Transported inmates to scheduled court appearances, medical appointments, and authorized activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Verified warrants, conducted searches and fingerprinted inmates.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Attended regular trainings and maintained appropriate certifications.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Processed all required forms for new facility admissions and submitted copies to maintain official records.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Provided testimony in court when called to testify.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
Electronics Sales Associate, 08/2010 - 07/2011
Actionlink Edina, MN,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Maintained current knowledge of special savings, sales, promotions and other offerings to enhance customer support.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
  • Searched store inventory system to determine whether requested products were available.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Outdoor Sales Representative, 08/1998 - 09/2004
Immi Westfield, IN,
  • Maintained well-stocked, organized and attractively merchandised garden items.
  • Helped customers select optimal plants, tools and accessory purchases for specific needs.
  • Recommended merchandise to customers based on needs and preferences.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Kept stock healthy by watering on-schedule and deadheading flowers to promote additional blooms.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
High School Diploma: , Expected in 06/1997
Belleville East High School - Belleville, IL
Status -

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Resume Overview

School Attended

  • Belleville East High School

Job Titles Held:

  • Corrections Officer
  • Electronics Sales Associate
  • Outdoor Sales Representative


  • High School Diploma

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