corrections officer resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Seasoned corrections professional able to remain calm and confident even in the most adverse and stressful working conditions.

Assertive Correctional Officer skilled at confidently guiding and monitoring prison inmates to maintain and achieve proper security and order.

Approachable Corrections Officer focused on maintaining peace, security and safety within correction centers and federal prison systems. Extensively trained in crisis prevention and intervention.

  • Crisis Prevention Intervention (CPI)
  • Behavioral disorders familiarity
  • Armory and key control
  • Ethical standards of conduct
  • First aid and CPR certified
  • Excellent problem solver
  • State and federal laws knowledge
  • Visitation guidelines understanding
  • File and record maintenance
  • Inmate rights
  • Restraint techniques
  • Trained in defensive tactics
  • Strategic planning and organization
  • Observation
06/2019 to Current
Corrections Officer Scott County Shakopee, MN,
  • Instructed inmates on work details and transported to work sites.
  • Apprehended escapees safely while following proper techniques.
  • Implemented defensive tactics and physical restraints to maintain safety and security of Arizona Department of Corrections facility.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Maintained daily logs of shift activity.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Processed all required forms for new facility admissions and submitted copies to maintain official records.
  • Conducted internal security checks and distributed meals.
  • Led grid searches to locate and confiscate potential harmful items and contraband.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained appropriate control, security and well-being of youth at all times.
  • Assisted in restraining violent and unruly inmates.
  • Complied with Standard Emergency Health Response Plan, including having written plan in place.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
03/2016 to 03/2019
Culinary Lead Cava Sugar Land, TX,
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Trained new employees on Food safety and Food Handling positions to support team efficiency.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Oversaw hiring, training and development of kitchen employees.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Supervised team of 50 employees in kitchen establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Planned and managed menus for weekly offerings and special events.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
05/2013 to 12/2016
Aafes Supervisor Publicis Groupe Sa Estero, FL,
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Created agendas and communication materials for team meetings.
07/2006 to 09/2012
Manager Whataburger Restaurants LLC City, STATE,
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed day-to-day operations, including supervision and assignment delegation for 13-member team.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Showed over 13 associates new procedure and product techniques over 1 month.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Gave input on how to improve training and employee productivity.
  • Coached new team members on job tasks and performance strategies.
  • Oversaw personnel recruitment, performance and scheduling.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Coordinated day-to-day and long-term activities within various business platforms.
Education and Training
Expected in 06/2016 to to
Associate of Science: Buisness Managment
Brown Mackie - Tucson, AZ,
Expected in to to
: Externship
KS Mission - Tucson, AZ,
Expected in 04/2009 to to
Certification : Cosmotology
Empire Beauty - Tucson, Az,

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Resume Overview

School Attended

  • Brown Mackie
  • KS Mission
  • Empire Beauty

Job Titles Held:

  • Corrections Officer
  • Culinary Lead
  • Aafes Supervisor
  • Manager


  • Associate of Science
  • Some College (No Degree)
  • Certification

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