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Corrections Officer resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a diligent and attentive individual that employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions. Further more, I am a great motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Safety and Security
  • Learning Strategies
  • Operation Monitoring
  • Science
  • Inmate Management
  • Emergency Management
  • Restraint Techniques
  • Ethical Standards of Conduct
  • Occupational Hazards and Safety Precautions
  • Cleaning
  • File and Record Maintenance
  • Behavioral Disorders Familiarity
  • Armory and Key Control
  • File and Records Management
  • Booking Procedures
  • Prevention of Criminal Activity
  • Speaking
  • Reading Comprehension
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Handle Surveillance Equipment
  • Respond to Enquiries
  • Patrol Areas
  • Apply Knowledge of Human Behavior
  • Maintain Operational Communications
  • Identify Security Threats
  • Legal Use-Of-Force
  • Surveillance Methods
  • Handle Conflicts
  • Restrain Individuals
  • Write Situation Reports
  • Maintain Logbooks
Experience
09/2018 to 03/2021
Corrections Officer Nisqually Indian Tribe Olympia, WA,
  • Maintained appropriate control, security and well-being over those detained.
  • Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Provided testimony in court when called to testify.
  • Conducted internal security checks to ascertain inmate safety.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Attended regular trainings and maintained appropriate certifications.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Verified warrants, conducted searches and fingerprinted inmates.
  • Assisted in restraining violent and unruly inmates.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
06/2015 to 09/2018
Lead Assistant Manager Coffee And Bagel Brands Littleton, CO,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enforced company policies and procedures to strengthen operational standards across departments.
02/2012 to 06/2015
Shift Leader Manager Cinemark Medford, OR,
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Generated reports to assess performance and make adjustments.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Assessed, optimized and elevated operations to target current and expected demands.
04/2007 to 03/2012
Assistant Manager Gas America City, STATE,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Enhanced sales by implementing merchandising and promotional improvements.
Education and Training
Expected in 11/2006
GED:
Muncie Central High School - Muncie, IN
GPA:

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Resume Overview

School Attended

  • Muncie Central High School

Job Titles Held:

  • Corrections Officer
  • Lead Assistant Manager
  • Shift Leader Manager
  • Assistant Manager

Degrees

  • GED

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