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corrections officer resume example with 17 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Customer/detail-oriented Team Member, Successful team player with deep knowledge of food safety procedures. Poised individual with extensive practice using conflict resolution techniques to drive smooth operations. 2-3 years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures. Hardworking and reliable.

Skills
  • Skilled forklift operator
  • Route management
  • Pallet jack and hand truck operation
  • Defensive driver training
  • Cargo handling
  • Lifts up to 100 pounds
  • Excellent sense of direction
  • Time management skills
  • Courteous and polite demeanor
  • Perfect attendance record
  • OTR
  • Local routes understanding
  • Dependable and reliable
  • Retail Logistics
  • Responsible driver
  • Customer Service
  • Local Delivery
  • Trip planning
  • Goods Transport
  • Exceptional written and verbal communication skills
  • First aid and CPR certified
  • Crisis Prevention Intervention (CPI)
  • Courtroom practices familiarity
  • Trained in defensive tactics
  • State and federal laws knowledge
  • File and record maintenance
  • Excellent problem solver
  • Visitation guidelines understanding
  • Armory and key control
  • Occupational hazards and safety precautions
  • Behavioral disorders familiarity
  • Restraint techniques
  • Inmate rights
  • Ethical standards of conduct
  • Booking procedures
  • Evidence preservation
  • Crisis management
  • Non-violent intervention
  • Strategic planning and organization
  • CCTV monitoring
  • Observation
  • Mentorship
  • Negotiation
  • Safety
  • Equipment maintenance
  • Product Knowledge
Experience
Corrections Officer, 05/2019 - 10/2020
Salt River Pima Maricopa Indian Community Scottsdale, AZ,
  • Maintained daily logs of shift activity.
  • Inspected cells and conducted random searches of common areas.
  • Maintained correct physical head count at all times.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Attended regular trainings and maintained appropriate certifications.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted routine and emergency head counts.
  • Conducted internal security checks to ascertain inmate safety.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Conducted cell and illegal substance checks.
  • Detected potential threats and quickly defused conflicts.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Assisted in restraining violent and unruly inmates.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
Warehouse/Delivery Driver/Counter Server, 01/2009 - 05/2019
Lkq Corp Parma, OH,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays, decreasing calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Navigated and operated 24-foot truck to deliver 5-6 deliveries per day.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Processed shipment documents neatly and efficiently for each load.
  • Recorded expenses and maintained receipts.
  • Lifted freight and other objects of various shapes, sizes and weights up to 100 pounds.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Went 3652 days operating motor vehicles without accident.
  • Loaded and unloaded 2 trailers each day.
Motor Route Driver, 09/2007 - 01/2009
Observer Publishing City, STATE,
  • Unloaded and reloaded delivery items.
  • Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
  • Navigated with map and GPS to houses to deliver assigned newspapers.
  • Drove up to 50 miles daily using SUV vehicle to deliver Newspapers.
  • Verified newspapers were bagged properly to prevent damage due to inclement weather.
  • Delivered newspapers to business and residential customers on assigned route.
  • Assembled newspapers with insert materials to prepare for delivery.
  • Navigated established route to deliver papers to customers.
  • Listened to and resolved customer's complaints regarding products or services.
  • Arrived at main facility to pick up newspapers and loaded up car to begin daily delivery route on time.
  • Adjusted routes in real time based on weather conditions and traffic hazards.
  • Communicated with supervisor to report product or customer issues.
  • Drove vehicle and safely dropped or threw rolled and packaged newspapers to customer homes and businesses.
  • Utilized own personal vehicle or company vehicle to deliver newspapers to subscribers.
  • Gathered newspapers from warehouse and loaded into vehicle.
  • Loaded over 100 newspapers into personal delivery vehicle daily.
Warehouse/Delivery Driver, 10/2003 - 09/2007
Tri-state Supply City, STATE,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Processed shipment documents neatly and efficiently for each load.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Recorded expenses and maintained receipts.
  • Lifted freight and other objects of various shapes, sizes and weights up to 100 pounds.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Loaded and unloaded 1-2 trailers each day.
Education and Training
Certificate: Corrections, Expected in 06/2019
-
WCCF Training Academy - Washington, PA,
GPA:
Status -
: Business Administration, Expected in
-
Duquesne University - Pittsburgh, PA
GPA:
Status -
High School Diploma: , Expected in 06/1987
-
Washington High School - Washington, PA,
GPA:
Status -

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Resume Overview

School Attended

  • WCCF Training Academy
  • Duquesne University
  • Washington High School

Job Titles Held:

  • Corrections Officer
  • Warehouse/Delivery Driver/Counter Server
  • Motor Route Driver
  • Warehouse/Delivery Driver

Degrees

  • Certificate
  • Some College (No Degree)
  • High School Diploma

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