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corporate travel consultant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview

Focused Corporate Travel Consultant that offers impressive track record of maintaining customer satisfaction and building a solid customer base. Hard-working and energetic professional who is dedicated to delivering the highest quality service to every client. Reliable and conscientious.

Areas of Expertise
  • Performs well in high-demand, fast-paced environment
  • Strong customer service skills
  • Problem resolving
  • Computer proficient
  • Multi Task Management
Education and Training
Lasell College Newton, MA Expected in 1991 Associate of Science : Travel and Tourism Management - GPA :

Deans list GPA 3.49.

Professional Experience
University Of Pennsylvania Health System - Corporate Travel Consultant
Robbinsville, NJ, 08/2009 - Current

Responsible for accurately and efficiently handling incoming requests via multiple channels. Extensive understanding and applicability of all areas in the travel industry for domestic and international business travel. Works independently on requests. Takes the initiative to provide assistance to team members and management as requested. Excellent customer service skills, team player, proven ability to stay focusted. Sabre proficient. Currently on Liberty Mutual team and assisted as backup for 8 months on EMD account.

American Express Corporate Servies - Corporate Travel Consultant for Bose Corporation
City, STATE, 06/2006 - 06/2009

Responsible for booking and issuing lowest airfares, cars, limos and hotels for Bose employees including VIP's. Extensive knowledge of International and Domestic business travel. Customer Service skills, handled phone reports, commission checks and office reports including ARC report. American Express Star Performer Award in June 2008.

American Express Corporate Travel Services - Corporate Travel Consultant for Raytheon Company
City, STATE, 10/2003 - 05/2006

Responsible for booking and issuing lowest airfares, cars and hotels for Raytheon employees. Extensive knowledge of International and Domestic business travel. Customer Service skills, handled transactions in a fast paced environment, detail oriented, team player, customer service skills and strong organizational skills.

Waltham Hospital - Administrative Secretary
City, STATE, 11/2001 - 09/2003

Providing support to two Oncologists and nursing staff in the Cancer Care Department. Responsible for daily billing, registering patients, processing mail, scheduling of all necessary appointments for patients such as MRI's and CT scans, ordering of supplies and all office filing. Strong organizational and interpersonal skills.

American Express Corporate Services - Corporate Travel Consultant
City, STATE, 02/2000 - 06/2001

Handling of all incoming calls for numerous accounts which include booking and ticketing lowest airfares, car and hotels. Sabre proficient and Microsoft office knowledge. Strong customer service skills. Proficient in fast paced environment.

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Resume Overview

School Attended

  • Lasell College

Job Titles Held:

  • Corporate Travel Consultant
  • Corporate Travel Consultant for Bose Corporation
  • Corporate Travel Consultant for Raytheon Company
  • Administrative Secretary
  • Corporate Travel Consultant

Degrees

  • Associate of Science

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